Choosing the right Databox plan and billing cycle helps ensure that your analytics setup aligns with your team's needs and budget. Whether you're just starting to track performance across tools or managing complex reporting workflows at scale, Databox offers flexible plans and billing options to support you. This article outlines the differences between each plan, available billing cycles, and other common subscription-related questions to help you make the best decision for your organization.
Understanding your total Databox subscription cost
Your total Databox subscription cost is determined by a combination of the following components:
- Base plan: All accounts start with a base plan that includes a set of features and a predefined number of data sources.
- Billing cycle: This is how often you’re billed — monthly, quarterly, or yearly. Longer billing cycles offer discounted pricing, which applies to your base plan, extra data sources, and any enabled add-ons.
- Additional data sources: If your account uses more data sources than your plan includes, you'll incur additional charges. These are prorated based on when the sources were added and recalculated at the start of each billing cycle.
- Add-ons: Optional features that enhance your account can be activated for an additional recurring fee. Add-ons are billed immediately upon activation and prorated according to your billing cycle.
Calculation formula: (base plan + (additional data sources x cost per data Source + add-ons) × billing cycle × discount
Available subscription plans
Databox offers three plans — Professional, Growth, and Premium — to support you at every stage of your data journey.
For a full comparison of features, visit our Pricing page.
Professional
The Professional plan is ideal if you're just getting started with tracking performance across multiple tools. It gives you access to over 120 integrations and updates your data hourly, so you're always working with fresh insights. You can build and share as many dashboards and reports as you need, set goals and alerts to stay on track, and even bring your ad creative visuals directly into your analytics. With access to up to 24 months of historical data, you’ll be able to monitor trends and performance over time without worrying about limits
Growth
The Growth plan is designed for growing companies that need deeper analysis and smarter reporting. It includes everything in the Professional plan, and builds on it with AI-powered tools that can summarize performance, identify benchmarks, and forecast future trends. You can create more dynamic reports with interactive elements, connect to SQL databases for more advanced data handling, and take full advantage of unlimited historical data — wherever your source allows. If you're scaling your team or reporting to more stakeholders, this plan gives you the intelligence and flexibility to do it efficiently.
Premium
The Premium plan is built for organizations with complex data needs and higher demands around speed, security, and support. On top of everything included in the Growth plan, Premium includes 100 data sources out of the box and allows near real-time syncs every 15 minutes for up to five of them — ideal for fast-paced decision-making. It also offers advanced user and security management features, priority support, and personalized onboarding.
Choose a subscription plan
You can choose or change your subscription plan from the Settings > Plans page in your Databox account.
If you're currently on a trial, click Change Trial Plan to explore and switch to any of the available paid plans. This allows you to experience the features of a different plan before committing.
Once your trial ends, you’ll be automatically subscribed to the plan selected during your trial unless you update it before the trial period expires.
Note: The data sources slider on the Plans page is for informational purposes only. It helps estimate the cost of your subscription based on your selected plan and a sample number of data sources. When you proceed to change your plan, the upcoming charge is calculated based on your actual data source usage — not the number selected with the slider.
Select a billing cycle
Databox offers three billing cycles for all paid subscription plans:
- Monthly
- Quarterly – includes a 10% discount
- Yearly – includes a 20% discount
Each subscription is tied to a billing cycle anchor date, which determines when your next payment is due. This date is set either when you manually activate your subscription or when your trial ends — whichever comes first — as long as a valid payment method has been added to your account.
Here are a few examples of how billing works across different cycles:
- A monthly subscription with an anchor date of September 2 will always renew on the 2nd of each month.
- A monthly subscription with an anchor date of January 31 will renew on the last day of each month that most closely matches the anchor — February 28 (or 29 in leap years), then March 31, April 30, and so on.
- A quarterly subscription starting on July 1 will renew on the 1st day of each quarter: October 1, January 1, April 1, etc.
- A yearly subscription with an anchor date of May 4 will renew annually on May 4.
If you're considering switching billing cycles, remember that discounts apply to longer-term commitments — and your billing anchor date stays consistent unless you make a change to your subscription.
Frequently Asked Questions
Can I subscribe for more than one year at a time?
If none of the available options meet your needs, book a call with our team. You can also reach out via chat or email at help@databox.com.
Do you offer discounts for non-profits or charitable organizations?
No special discounts are currently offered beyond those available through longer billing cycles (quarterly and yearly plans).
Is there a Free plan available?
No, Databox does not offer a Free plan at this time.