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Change your payment method

Learn how to change your payment method in Databox to keep your subscription active without interruption.

Availability

  Admins

  All accounts

  All subscription plans



If you need to update how you pay for your Databox subscription, you can easily change your payment method at any time. Whether you're switching to a different account or simply replacing outdated information, this guide walks you through the steps to make the update quickly and securely.

Available payment methods

Databox supports the following payment methods for subscriptions:

  • Credit or Debit Card: Enter your card details to pay with a credit or debit card. You’ll be redirected to a secure payment page to complete the transaction.
  • US Bank Account (ACH):  Add your US bank account information to make payments directly from your account via ACH transfer.
  • Apple Pay: Apple Pay can be used when accessing your Databox account through the web app on a mobile device or in Safari on macOS.

Change your payment method

To update your payment method — whether you’re replacing a credit card or switching to a different payment option — follow these steps:

  1. Go to Settings > Billing in your Databox account.
  2. In the Payment details box (top right), click Edit.
  3. Enter your new payment information.
  4. Click Save to apply the changes.

Frequently Asked Questions

Can I pay in a different currency?

No, all Databox invoices are billed in United States dollars (USD), regardless of your location.

Will Databox store my payment information?

No, your payment information will not be stored by Databox. All payments are securely processed and managed by Stripe, our trusted payment provider.

Still need help?

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