# Integrate SendGrid with Databox

SendGrid is a cloud-based email delivery and marketing platform used to send transactional and marketing emails at scale. It provides detailed analytics on deliverability, engagement, and recipient behavior — including delivery rates, opens, clicks, bounces, and unsubscribes. Connecting SendGrid to Databox lets you bring those email performance metrics into your dashboards and reports alongside data from your other marketing and business tools.

## Connection

### Before you begin

### Step 1: Create an API key in SendGrid

Follow [SendGrid's official guide](https://www.twilio.com/docs/sendgrid/ui/account-and-settings/api-keys) to create an API key. When setting permissions, grant at least **Stats** read access so Databox can retrieve your email analytics data.

Keep the API key readily available, as you'll need to enter it in the next step.

### Step 2: Add a connection

To connect SendGrid to your Databox account for the [first time](/add-a-connection#add) or with new credentials, enter the API key obtained in the previous step.

If you've already established a connection, you can [reuse](/add-a-data-source#add) it to add new data sources, as long as the existing credentials have the required permissions.

connect
## Resources

For comprehensive details on metrics, data availability, templates, specifications, usage guidelines, and other key information, refer to the resources listed below.

Databox requires at least **Stats** read access on your SendGrid API key. If you plan to use category-level reporting, ensure the key also has access to category stats. Granting broader permissions than necessary is not recommended — create a restricted key scoped only to what Databox needs.

Categories only appear if you have applied them to your email sends in SendGrid. If you haven't assigned categories to your messages, category-level stats will be unavailable. You can add categories to future sends in SendGrid and they will start appearing in Databox once data is collected.

 

Ask Genie
Get instant answers or help with your data using the in-app AI assistant.

Talk to an expert
For customers: Get help with your setup, strategy, or making the most of Databox.

Book a demo
New to Databox? See how it works and get guidance on getting started.

Send an email
Reach out to support for help with your account, data, or technical issues.