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      Guide: Using SurveyMonkey with Databox

      HOW TO

      How to connect SurveyMonkey to Databox

      IN THIS SECTION

      How to connect SurveyMonkey to Databox


      To connect a SurveyMonkey Account in Databox, go to  Data Sources > + New connection. Type SurveyMonkey in the search bar and click on the green Connect button. 

      This will open the  Authorization window, which is where you will be prompted to enter your SurveyMonkey login credentials and authorize the Databox app. 

      How much historical data is synced when you first connect SurveyMonkey to Databox?

      When you connect a new SurveyMonkey Data Source in Databox, 90 days worth of historical data is synced for the "Created Surveys" Metric. No historical data is synced for other SurveyMonkey Metrics upon connection. 

      Certain Metrics may have more or less historical data available. For more information about the amount of historical data available for a specific Metric, please contact our Support Team at help@databox.com.

      Pro Tip: Once your SurveyMonkey Data Source is connected and actively syncing data, we store the data that's collected in our own database. This allows us to accumulate more data over time as more data syncs are made so that you can report on more historical SurveyMonkey data in your Databox reports. Learn more here. 

      What time zone does SurveyMonkey data sync in? 

      SurveyMonkey data is synced in UTC.

      Why am I being asked to upgrade to a paid plan? 

      If your Public app uses scopes tied to paid plans, any accounts attempting to authenticate without the necessary plan will be asked to upgrade in order to proceed.

      How to access pre-built SurveyMonkey Templates

       
      1. Navigate to Databoards > Public Templates
      2. In the Data Source drop-down list, select  SurveyMonkey
      3. To view a preview of the Template populated with dummy data, click Preview
      4. To pull the Template into your Account and re-populate it with your own SurveyMonkey data, click Use Template
      5. Select the appropriate SurveyMonkey Data Source from the drop-down list to complete the process. The Databoard will be re-populated with data from the selected SurveyMonkey Account and can be found on the  Databoards page

      Pro Tip: Once the Databoard is available on the Databoards page, it is completely disconnected from the public Template. Therefore, you can further customize this Databoard to meet your specific needs using the Designer.

      Popular SurveyMonkey Templates

      SurveyMonkey (account overview)
      This dashboard shows all the key stats for your surveys, and helps you ensure they are producing the optimal number of responses.  

      How to build a Databoard using SurveyMonkey data

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      Popular SurveyMonkey Metrics

      Surveys

      Surveys Overview

      Responses by Survey Title

      View a full list of SurveyMonkey Metrics available in Databox here.

      How to build a Databoard

       
      1. Navigate to  Databoards > + New Databoard > Start Blank
      2. Click on the Metric  Library icon on the lefthand side of the Designer
      3. Select the appropriate SurveyMonkey Account from the Data Source drop-down list in the Metric Library
      4. View the list of pre-built SurveyMonkey Datablocks in the  Metric  Library. Drag and drop your selected Datablock onto your Databoard   
      5. If a pre-built Datablock isn't available for your use case, click on the  Visualization Types icon under the Metric Library icon
      6. View the list of Visualizations available in Databox. Drag and drop your selected Visualization onto your Databoard
      7. Click on the Datablock on the Databoard to open the corresponding Datablock Editor on the right-hand side of the Designer
      8. Select the appropriate SurveyMonkey  Data Source and Metric in the right-hand Datablock Editor. This will update the Datablock, and it will populate the Datablock with the corresponding data 
      9. Complete steps 4-8 until your Databoard is complete

      Additional Information

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      Metric Considerations

      • Daily totals are not available for SurveyMonkey Metrics, with the exception of "Responses by Survey Title." Instead, the total current value of these Metrics will be visualized cumulatively. No historical data is available from before the initial connection.

      Integration Considerations

      • We are able to access data for the latest 100 surveys from Survey Monkey. 
      • We are able to collect 50k results total for all of your Survey Monkey data. If you have more data in your Survey Monkey account, we are not currently able to sync it with Databox.