Teamwork is a project and work management platform designed to help agencies, service businesses, and client-facing teams plan projects, track time, and manage client work in one place. It combines task management, time tracking, resource planning, and billing into a single tool trusted by over 20,000 companies worldwide. Connecting Teamwork to Databox brings your project and productivity data alongside metrics from your other tools, so you can monitor task completion, time allocation, and workload in a unified view.
If your credentials don't include full access to the data source, make sure your access level meets any permission requirements listed in the Specification section of the integration's page in the Metric Library.
To connect Teamwork to your Databox account for the first time or with new credentials, sign in with your Email address and Password, then click Log in. Alternatively, use Log in with Google or Single Sign On (SSO) if your team uses either of those methods.
You may be shown a security check page — click Begin to confirm you are human and proceed.
Once logged in, you are redirected back to Databox and the connection is established.
The Teamwork integration allows you to create custom metrics using the metric builder, ideal for visualizing data not included in the basic metrics offered by the integration.
To create a custom metric, start by selecting an entity using the radio buttons at the top of the metric builder — either Tasks or Time Tracking. Then select a metric from the Metric selector. Next, customize your metric by optionally adding a dimension, selecting a date filter, and applying one or more filters. The available options depend on the selected entity and data type (e.g., number, text, etc.).
The entities accessible for metric creation are listed below.
The Tasks entity covers work items created within your Teamwork projects, including their status, priority, and due dates. Use it to measure task volume, track overdue work, and monitor how tasks are progressing across projects and team members.
Select a Metric (such as Number Of Tasks or Estimated Time) and optionally add a Dimension to segment results. Use the Date Filter to choose between Completed Date and Due Date, and set a Date Range (e.g. Last 28 Days). Use Request Parameters to refine which tasks are included by adding Attribute / Value pairs — for example, set Attribute to Include and Value to Overdue to count only overdue tasks. Use Additional Filters to narrow results further by fields such as Priority.
In Teamwork: Go to the Tasks section within any project to view and manage tasks across your workspace.
The Time Tracking entity covers logged time entries recorded against tasks and projects in Teamwork. Use it to measure time spent, analyze workload distribution, and compare estimated versus actual time across projects and team members.
Select Time as the metric and optionally add a Dimension. Use the Date dropdown to choose the timestamp to filter by, and apply one or more Filters to scope the results by specific fields.
In Teamwork: Go to the Time section in the left navigation to view time logs across all projects.
For comprehensive details on metrics, data availability, templates, specifications, usage guidelines, and other key information, refer to the resources listed below.
FAQ
What does the security check before the Teamwork login page mean?
Teamwork may display a CAPTCHA-style check ("Let's confirm you are human") before showing the login page. Click Begin to pass the check and proceed to the standard Teamwork login screen. This is a routine security measure on Teamwork's side and does not affect the connection.
