# Guide: Using Mixpanel with Databox

## How to connect Mixpanel to Databox

![](/assets/guide-using-mixpanel-with-databox_1.357f3ea015ec759207fd53f48d83727d78da0e18422b61c821ba6f565a0d394a.4783b0ec.gif)

To connect a Mixpanel Account in Databox, go to  **Data Sources > + New connection.** Type**Mixpanel** in the search bar and click on the green **Connect**button.

This will open the  **Activation** window, which is where you will be prompted to enter your Mixpanel login and Secret API to authorize the Databox app.

## How much historical data is synced when you first connect Mixpanel to Databox?

When you connect a new Mixpanel Data Source in Databox, 2 months worth of historical data is initially synced.

Certain Metrics may have more or less historical data available. For more information about the amount of historical data available for a specific Metric, please contact our Support Team at [help@databox.com](mailto:help@databox.com).

Once your Mixpanel Data Source is connected and actively syncing data, we store the data that's collected in our own database. This allows us to accumulate more data over time as more data syncs are made so that you can report on more historical Mixpanel data in your Databox reports. Learn more [here](/data-sync-storage-security-in-databox).

## What time zone does Mixpanel data sync in?

Mixpanel data is synced in the time zone set in the Mixpanel Account. For example, if your Mixpanel Account time zone is set as EST, your Mixpanel data will sync with Databox in EST.

## How to access pre-built Mixpanel Templates

![](/assets/guide-using-mixpanel-with-databox_2.d9550ec242d2f85ceff93908fac2005fafeead5b7672329abbf0b98a7b86b41b.4783b0ec.gif)

1. Navigate to **Databoards > Public Templates**
2. In the **Data Source** drop-down list, select **Mixpanel**
3. To view a preview of the Template populated with dummy data, click **Preview**
4. To pull the Template into your Account and re-populate it with your own Mixpanel data, click **Use Template**
5. Select the appropriate Mixpanel Data Source from the drop-down list to complete the process. The Databoard will be re-populated with data from the selected Mixpanel Account and can be found on the  **Databoards** page


Once the Databoard is available on the **Databoards** page, it is completely disconnected from the public Template. Therefore, you can further customize this Databoard to meet your specific needs using the [Designer](/overview-designer).

View a full list of Mixpanel Metrics available in Databox [here.](https://app.databox.com/metrics/library/Mixpanel)

## How to build a Databoard

![](/assets/guide-using-mixpanel-with-databox_3.2f3f9ea2f70b270fc776e1e138e5c7b93201a814bd82fb7bcea9e79a2cf7edf3.4783b0ec.gif)

1. Navigate to  **Databoards** > **+ New Databoard** > **Start Blank**
2. Click on the **Metric** **Library** icon on the left-hand side of the Designer
3. Select the appropriate Mixpanel Account from the **Data Source** drop-down list in the **Metric Library**
4. View the list of pre-built Mixpanel Datablocks in the **Metric Library**. Drag and drop your selected Datablock onto your Databoard
5. If a pre-built Datablock isn't available for your use case, click on the  **Visualization Types** icon under the **Metric Library**icon
6. View the list of Visualizations available in Databox. Drag and drop your selected Visualization onto your Databoard
7. Click on the Datablock on the Databoard to open the corresponding **Datablock Editor**on the right-hand side of the Designer
8. Select the appropriate Mixpanel Data Source and Metric in the right-hand Datablock Editor. This will update the Datablock, and it will populate the Datablock with the corresponding data
9. Complete steps 4-8 until your Databoard is complete


## How to use the Metric Builder for Mixpanel

Learn more about the Metric Builder for Mixpanel [here](/overview-metric-builder-for-mixpanel-segmentation).

## Additional Information

- Due to API limitations, we do not support custom event properties
According to Mixpanel: "The custom property only exists in our modeling layer, that is to say, only through a UI-based API request. Any raw export or lower level API request would not include said custom property."