Guide: Using Matomo with Databox
HOW TO
How to connect Matomo to Databox
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How to connect Matomo to Databox
To connect a Matomo Account in Databox, go to Data Manager > + New connection. Type Matomo in the search bar and click on the green Connect button. Next, click the green Connect now button.
This will open the Authorization window, which is where you will be prompted to enter your Matomo Token and Website URL.
To generate a Token in Matomo, follow the steps below:
Pro Tip: Save your Matomo Token generated for the Databox app somewhere safe, as you won't be able to access it after leaving that screen your Matomo account. If you lose it, you will need to generate a new token.
Next, to find the Website URL in Matomo, follow the steps below:
Pro Tip: Each Matomo Account must be connected as a separate Data Source in Databox (1 Account = 1 Data Source). Learn more here.
What's the maximum amount of historical data initially available when you use a new Matomo Data Source Metric in Databox?
Data is synced for the Metrics that are being used in your Account, so when you first use a new Matomo Metric, the maximum amount of historical data available is 36 months.
For more information about the amount of historical data available for a specific Metric, please contact our Support Team via live chat or at help@databox.com.
Pro Tip: In order to start syncing data for a Metric, you can add it to your Metrics screen, use it in a Scorecard, set a Goal around it, create an Alert for it, or add it to a Databoard. Learn more here.
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The amount of historical data you're able to access in Databox is dependent on your Databox plan. Learn more
here.
What time zone does Matomo data sync in?
Matomo data is synced in UTC. You can also select your own time zone set in the Matomo Account.
Pro Tip: If multiple time zones are selected in the Matomo account you won’t be able to connect. It is therefore recommended that you should only select UTC in your account so the data can sync with Databox.
How often does Matomo data sync?
All Matomo Data Sources will sync every hour with Databox. Learn more here.
How to build a Databoard using Matomo data
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Popular Matomo Metrics
Visits |
Visits by Country |
Unique Visitors by Device Type |
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View a full list of Matomo Metrics available in Databox here
How to build a Databoard
How to use the Query Builder for Matomo
Additional Information
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Metric Considerations
- Due to technical limitations, the Metric “Unique Visitors” will show the big number on top of the metric for only the first interval. This means that it is not possible to view a “Total” number for a date range on the top of the metric. However, if you will display this metric on a Line chart for example, you will be able to view data for each day separately.