How do I change the Account Owner?

Only the current Account Owner can designate another User as the new Account Owner. If the current Account Owner is no longer with your organization, please email Support at for assistance. 

account owner 2

Below are the steps that the current Account Owner needs to follow to select a new Account Owner. 

  1. Open your Databox Analytics Account and navigate to Account > Account Management to access your Company Information in the Account Management Application.
  2. Navigate to the Change Owner button and click on it. 
  3. Select the new Account Owner from the drop-down list of Users in the Account
  4. Click the green Save button to confirm this change