What's the maximum amount of historical data initially available when you connect a new Data Source?

The amount of historical data that's available in Databox is dependent on your Databox plan and the availability of data from the Data Source's API. This article outlines historical data availability based on the availability of data. 

Learn more about the accessibility of data in Databox based on your plan here


Why do Data Sources have different amounts of historical data initially available?

When you first connect a Data Source in Databox, we start collecting data from that Data Source's API. The amount of historical data that's available to sync with Databox differs for each Data Source, depending on factors like how much historical data is accessible through the Data Source's public API and any API limits that the Data Source may set to restrict how much data can be synced. 

Date Ranges that are greyed out in the Date Range Picker are unavailable due to a lack of data for some or all of the Date Range. 

Learn more about how data is synced, stored, and secured here

What's the maximum amount of historical data initially available from each Data Source? 

Below is a table outlining the maximum amount of historical data we can initially sync from each Data Source. 

Please note that certain Metrics may have less historical data available. For more information about the amount of historical data available for a specific Metric, please contact our Support Team at help@databox.com.

Data Source 
Initial Historical Data Sync
AccuRanker Current Day
ActiveCampaign Current Day
Adobe Analytics 36 Months
Ahrefs Current Day
Ahrefs Enterprise Current Day
Amplitude 36 Months
Appfigures 36 Months
BigCommerce 36 Months
BitBucket Limited
CallRail 36 Months
Campaign Monitor Current Day
ChartMogul 36 Months
Copper 36 Months
Drift 36 Months
Eventbrite 36 Months
Facebook Ads 36 Months
Facebook Pages 36 Months
FreshBooks 36 Months
Freshdesk 36 Months
GitHub 36 Months
Google AdSense / AdMob 36 Months
Google Ads 36 Months
Google Analytics 36 Months
Google Analytics 4 36 Months
Google Business Profile 18 Months
Google Play    36 Months
Google Search Console 16 Months
Harvest 36 Months
Help Scout Docs 36 Months
Help Scout Mailbox 36 Months
HubSpot CRM 36 Months
HubSpot Marketing 6 Years
HubSpot Service 36 Months
Instagram Business 24 Months
Infusionsoft by Keap 36 Months
Intercom Limited
Intrix CRM 36 Months
Jira 36 Months
Klaviyo 36 Months
LinkedIn Company Pages 36 Months
LinkedIn Ads 24 Months
Mailchimp Current Day
Marketo Current Day
Matomo 36 Months
Microsoft Advertising 36 Months
Mixpanel 36 Months
MOZ Current Day
Outreach 36 Months
PayPal 36 Months
Pinterest 36 Months
Pinterest Ads 30 Months
Pipedrive CRM 36 Months
ProfitWell 2 Months
QuickBooks 36 Months
Salesforce Limited
Salesforce Pardot 36 Months
SEMrush 36 Months
SendGrid 36 Months
SharpSpring 36 Months
Shopify 36 Months
Snapchat Ads 36 Months
SurveyMonkey Limited
Stripe 12 Months
StackAdapt  Limited
Teamwork 12 Months
TikTok Organic 60 Days
TikTok Ads 36 Months
Twitter Current Day
Twitter Ads 36 Months
Vimeo Current Day
Vimeo OTT 36 Months
Wistia Current Day
WooCommerce 36 Months
Wix eCommerce 3 years
Xero 36 Months
YouTube 36 Months 

How can I start syncing data for a Metric?

To start syncing data for a Metric (Basic, Calculated or Custom), the Metric must be used on either your Metrics screen, a Databoard, a Scorecard, a Goal, or an Alert.

Once the Metric is being used in your Account the maximum amount of historical data available from via the Data Source's API will be synced with Databox. Learn more about the limits for each Data Source here.

We'll continuously sync data for your active Metrics and will store this data in our own database. This allows us to accumulate more data over time so that you can report on more data to the Metric in your Databox reports in the future.

Pro Tip:  Learn more about the maximum amount of historical data that's available based on your plan here

How is more historical data generated over time?

Once your Data Sources are connected and its metrics used in your Databox account, the data is actively syncing and being stored in our own database. This allows us to accumulate more data over time as more data syncs are made so that you can report on more historical data in your Databox reports.

For example, let's say you connected your Stripe Account to Databox on June 1st. When you first use a Stripe Metric in your Databox account, we can collect 12 months worth of historical data. This means that initially, we can access data from June last year till June 1st this year in Databox. Date Ranges like Year to Date, This Quarter, Last Month, Last Week, etc. will populate with data on your Databoards. Date Ranges like Last Year, Custom Date Range Last 24 Months, etc. will populate with partial data or with no data on your Databoards. 

Custom Date Ranges are available on the Professional and higher plans. Request a trial of by following these steps.

Let's say that a year passes and your Stripe Data Source remains connected, and you continue to report on the selected Metric in your Databox Account. Data has been syncing for a full year, so more historical data is now available. Date Range like Last Year will now populate with full data on your Databoards. A Custom Date Range like Last 24 Months will now populate with partial data on your Databoards. 

The amount of historical data you're able to access in Databox is dependent on your Databox plan. Learn more here