{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":["callout"]},"redocly_category":"Mobile","type":"markdown"},"seo":{"title":"Overview: Mobile App","description":"With the Databox Mobile App, you can check all your KPI's anytime, anywhere.  Databox's Mobile App can be downloaded on any iOS or Android device. Navigate to the App Store on iOS devices or the Googl","siteUrl":"https://help.databox.com","llmstxt":{"title":"Databox Knowledge Base","description":"Databox is a business analytics platform that consolidates data in one place, enabling real-time performance tracking and insights by mixing and matching data from various sources for a comprehensive view.","details":{"content":"This knowledge base covers everything from account setup and integrations to building Databoards, creating custom metrics, and using AI-powered features."},"sections":[{"title":"General","includeFiles":["docs/general/*.md","docs/general/visualization-types/*.md","docs/general/templates/*.md"],"excludeFiles":[]},{"title":"AI","includeFiles":["docs/ai/*.md"],"excludeFiles":[]},{"title":"Account Management","includeFiles":["docs/account-management/**/*.md"],"excludeFiles":[]},{"title":"Databoards","includeFiles":["docs/databoards/**/*.md"],"excludeFiles":[]},{"title":"Data Management","includeFiles":["docs/data-management/**/*.md"],"excludeFiles":[]},{"title":"Metrics","includeFiles":["docs/metrics/**/*.md"],"excludeFiles":[]},{"title":"Forecasts","includeFiles":["docs/forecasts/*.md"],"excludeFiles":[]},{"title":"Goals","includeFiles":["docs/goals/*.md"],"excludeFiles":[]},{"title":"Reports","includeFiles":["docs/reports/*.md"],"excludeFiles":[]},{"title":"Notifications","includeFiles":["docs/notifications/*.md"],"excludeFiles":[]},{"title":"Pricing and Billing","includeFiles":["docs/pricing-and-billing/*.md"],"excludeFiles":[]},{"title":"Mobile","includeFiles":["docs/mobile/*.md"],"excludeFiles":[]},{"title":"Support","includeFiles":["docs/support/*.md"],"excludeFiles":[]},{"title":"Integrations","includeFiles":["docs/integrations/**/*.md"],"excludeFiles":[]}],"hide":false,"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"overview-mobile-app","__idx":0},"children":["Overview: Mobile App"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["With the Databox Mobile App, you can check all your KPI's anytime, anywhere."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"how-to-download-the-mobile-app","__idx":1},"children":["How to download the Mobile App"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Databox's Mobile App can be downloaded on any iOS or Android device. Navigate to the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["App Store"]}," on iOS devices or the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Google Play Store"]}," on Android Devices. Search for ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Databox"]},". Download the Databox app and enter your login credentials to access your Databox Account."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"Callout","attributes":{"type":"tip"},"children":["The iOS Databox Mobile App can also be used with an Apple Watch. Learn more about this ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/overview-using-the-databox-apple-watch-app"},"children":["here"]},"."]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"how-to-view-and-manage-databoards","__idx":2},"children":["How to view and manage Databoards"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["To view and manage Databoards, navigate to the  ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Databoards"]}," page. Click on the square icon in the top left to quickly flip through the Databoards in your Account."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["You can customize the order of your Databoards for your Mobile App view by selecting ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Edit"]}," button (on iOS devices) or drag & drop Databoards (on Android devices) as it fits your needs."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"how-to-view-favorite-and-my-metrics","__idx":3},"children":["How to view Favorite and My Metrics"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["To view Favorite and My Metrics, navigate to ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Metrics"]}," page. From here, you can select the Date Range that you want to display data for."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"how-to-view-goals","__idx":4},"children":["How to view Goals"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["To view Goals, navigate to the  ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Goals"]}," page. From here, you can select the Date Range that you want to display data for."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Learn more about Goals ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/create-a-goal"},"children":["here"]},"."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"how-to-view-notifications","__idx":5},"children":["How to view Notifications"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["To view your Notifications, navigate to the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Notifications"]}," page. Click on selected notification (e.g. Scorecard) to open details."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Learn more about Notifications ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/set-up-a-databoard-notification"},"children":["here"]},"."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"how-to-manage-profile-settings","__idx":6},"children":["How to manage Profile Settings"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Navigate to ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Account > Profile Settings"]}," to manage your Profile Settings."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"how-to-manage-scorecards-notifications","__idx":7},"children":["How to manage Scorecards notifications"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Navigate to ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Account > Notifications > Scorecard"]}," to view all Scorecards. Turn on/off toggle to turn on/off notifications for all or selected Scorecard."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Learn more about Scorecards ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/set-up-a-metric-notification"},"children":["here"]},"."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"how-to-manage-alerts-notifications","__idx":8},"children":["How to manage Alerts notifications"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Navigate to ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Account > Notifications > Alerts"]}," to view all Alerts. Turn on/off toggle to turn on/off notifications for all or selected Alert."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Learn more about Alerts ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/set-up-a-metric-notification"},"children":["here"]},"."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"how-to-switch-between-client-accounts","__idx":9},"children":["How to switch between Client Accounts"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"Callout","attributes":{"type":"warning"},"children":["Only Agency Accounts have access to Client Accounts. Learn more about how to become a Databox Agency Partner ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/overview-databox-partner-program"},"children":["here"]},"."]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["To switch between Client Accounts, navigate to the  ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Account"]}," page. Click ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Switch accounts"]}," to switch between Client Accounts."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Learn more about Client Accounts ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/understanding-client-accounts"},"children":["here"]},"."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"how-to-log-out-of-the-mobile-app","__idx":10},"children":["How to log out of the Mobile App"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Navigate to the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Account"]}," page. Click ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Log Out"]}," in the top right of the app to log out of the Account."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"how-to-use-widgets","__idx":11},"children":["How to use Widgets"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["iOS and Android Databox app Widgets enables you to track the most important KPIs from your Favorite Metrics's list."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["On your iOS device, you can monitor the 1st, first 3, or first 6 favorite metrics from your ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/personalize-the-home-page"},"children":["Home"]}," screen. On your Android device, you can monitor the 1st, first 3, or all your ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/overview-metrics"},"children":["Favorite Metrics"]},"."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"how-to-hide--display-databoards-on-the-mobile-app","__idx":12},"children":["How to hide / display Databoards on the Mobile App"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["You can hide or display Databoards that will be visible on Mobile App within Mobile App or via Web App."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"img","attributes":{"src":"/assets/overview-mobile-app_1.3cabf98f236e2eeb2a2eb1bec982c03cc1feefd3047e6d8464d84d4406d1757a.3472c198.gif","alt":""},"children":[]}]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["From the Mobile App, navigate to the  ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Databoards"]}," page"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Click on the square icon in the top left to view all Databoards and locate Databoard that you want to hide or display, by using ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Search"]}," if necessary"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Click the '' ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["eye''"]}," icon on the right side, next to the Databoard name, to hide or display selected Databoard"]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"img","attributes":{"src":"/assets/overview-mobile-app_2.5286dc630e8297e786740e14880c50a075fc370a19a56882db16d43fda4855f2.3472c198.gif","alt":""},"children":[]}]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["From the Web App, navigate to the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Databoards"]}," page"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Hover over the Databoard that you want to hide or display on the Mobile App. Click on the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["...More"]}," icon"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Select ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Hide on mobile"]}," or ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Make visible on mobile"]}," to hide or display the Databoard on the Mobile App"]}]}]},"headings":[{"value":"Overview: Mobile App","id":"overview-mobile-app","depth":1},{"value":"How to download the Mobile App","id":"how-to-download-the-mobile-app","depth":2},{"value":"How to view and manage Databoards","id":"how-to-view-and-manage-databoards","depth":2},{"value":"How to view Favorite and My Metrics","id":"how-to-view-favorite-and-my-metrics","depth":2},{"value":"How to view Goals","id":"how-to-view-goals","depth":2},{"value":"How to view Notifications","id":"how-to-view-notifications","depth":2},{"value":"How to manage Profile Settings","id":"how-to-manage-profile-settings","depth":2},{"value":"How to manage Scorecards notifications","id":"how-to-manage-scorecards-notifications","depth":2},{"value":"How to manage Alerts notifications","id":"how-to-manage-alerts-notifications","depth":2},{"value":"How to switch between Client Accounts","id":"how-to-switch-between-client-accounts","depth":2},{"value":"How to log out of the Mobile App","id":"how-to-log-out-of-the-mobile-app","depth":2},{"value":"How to use Widgets","id":"how-to-use-widgets","depth":2},{"value":"How to hide / display Databoards on the Mobile App","id":"how-to-hide--display-databoards-on-the-mobile-app","depth":2}],"frontmatter":{"slug":"overview-mobile-app","seo":{"title":"Overview: Mobile App","description":"With the Databox Mobile App, you can check all your KPI's anytime, anywhere.  Databox's Mobile App can be downloaded on any iOS or Android device. Navigate to the App Store on iOS devices or the Googl"}},"lastModified":"2026-06-04T19:58:44.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/overview-mobile-app","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}