{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":["availability","partial","img","faq","faq-item"]},"type":"markdown","userRole":"Users, Editors, and Admins","accountType":"All accounts","plan":"One or more features exclusive to select subscription plans or add-ons"},"seo":{"title":"Integrate ActiveCampaign with Databox","description":"Bring your ActiveCampaign email, automation, and CRM data into Databox for centralized reporting and performance insights.","siteUrl":"https://help.databox.com","llmstxt":{"title":"Databox Knowledge Base","description":"Databox is a business analytics platform that consolidates data in one place, enabling real-time performance tracking and insights by mixing and matching data from various sources for a comprehensive view.","details":{"content":"This knowledge base covers everything from account setup and integrations to building Databoards, creating custom metrics, and using AI-powered features."},"sections":[{"title":"General","includeFiles":["docs/general/*.md","docs/general/visualization-types/*.md","docs/general/templates/*.md"],"excludeFiles":[]},{"title":"AI","includeFiles":["docs/ai/*.md"],"excludeFiles":[]},{"title":"Account Management","includeFiles":["docs/account-management/**/*.md"],"excludeFiles":[]},{"title":"Databoards","includeFiles":["docs/databoards/**/*.md"],"excludeFiles":[]},{"title":"Data Management","includeFiles":["docs/data-management/**/*.md"],"excludeFiles":[]},{"title":"Metrics","includeFiles":["docs/metrics/**/*.md"],"excludeFiles":[]},{"title":"Forecasts","includeFiles":["docs/forecasts/*.md"],"excludeFiles":[]},{"title":"Goals","includeFiles":["docs/goals/*.md"],"excludeFiles":[]},{"title":"Reports","includeFiles":["docs/reports/*.md"],"excludeFiles":[]},{"title":"Notifications","includeFiles":["docs/notifications/*.md"],"excludeFiles":[]},{"title":"Pricing and Billing","includeFiles":["docs/pricing-and-billing/*.md"],"excludeFiles":[]},{"title":"Mobile","includeFiles":["docs/mobile/*.md"],"excludeFiles":[]},{"title":"Support","includeFiles":["docs/support/*.md"],"excludeFiles":[]},{"title":"Integrations","includeFiles":["docs/integrations/**/*.md"],"excludeFiles":[]}],"hide":false,"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"integrate-activecampaign-with-databox","__idx":0},"children":["Integrate ActiveCampaign with Databox"]},{"$$mdtype":"Tag","name":"Availability","attributes":{"users":"users","accounts":"all","plans":"partial"},"children":[]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["ActiveCampaign is a customer experience automation platform that combines email marketing, marketing automation, CRM, and sales automation. Businesses use it to manage contacts, build automated workflows, track campaign engagement, and drive revenue through personalized communication. It provides visibility into marketing performance, customer journeys, and sales pipeline activity, helping teams optimize campaigns and improve customer relationships."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"connection","__idx":1},"children":["Connection"]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"before-you-begin","__idx":2},"children":["Before you begin"]},{"$$mdtype":"Tag","name":"IntegrationPermissions","attributes":{"integrationKey":"active-campaign"},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"step-1-retrieve-your-api-credentials-in-activecampaign","__idx":3},"children":["Step 1: Retrieve your API credentials in ActiveCampaign"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Follow ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"https://help.activecampaign.com/hc/en-us/article/207317590-Getting-started-with-the-API#getting-started-with-the-api-0-0"},"children":["ActiveCampaign's official guide"]}," to access your API URL and API Key."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Keep both values available. You will need them in the next step."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"step-2-add-a-connection","__idx":4},"children":["Step 2: Add a connection"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["To connect ActiveCampaign to your Databox account for the ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/add-a-connection#add"},"children":["first time"]}," or with new credentials, enter the API URL and API Key information obtained in the previous step."]},{"$$mdtype":"Tag","name":"Image","attributes":{"src":"/assets/integrate-activecampaign-with-databox_2.178abe5cb08a0db1e467d8209fd566b4ef8bc63fa8bbbc00a7e965ba4bd52777.4783b0ec.png","alt":"connection","withLightbox":true,"className":"ss-img","style":"margin: 10px 0;"},"children":[]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["If the credentials are valid, the connection will be successfully added to your account."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"datasets","__idx":5},"children":[{"$$mdtype":"Tag","name":"img","attributes":{"src":"/assets/lock.2fb1bbc208afcc03d15a0a45f22bdf7f830322016e038e5721965851130807af.419bb737.svg","alt":"lock"},"children":[]}," Datasets"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["The ","ActiveCampaign"," integration supports the creation of ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/understanding-datasets"},"children":["datasets"]},", which allow you to structure and format your ","ActiveCampaign"," data for more flexible reporting in Databox. By organizing your data into a tabular format, datasets make it easier to filter, segment, and visualize key metrics across projects, clients, and team members."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["The entity relationship diagram (ERD) below illustrates how data is organized within the ","ActiveCampaign"," integration, displaying the available ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["views"]}," and ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["columns"]},", as well as the relationships between them (primary and foreign keys). This diagram represents the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["schema"]},", or structure, of the data and helps you understand the underlying data model. With this context, you can create datasets using the relevant views and columns to build custom metrics tailored to your reporting needs."]},{"$$mdtype":"Tag","name":"SchemaExplorer","attributes":{"integrationKey":"ActiveCampaign"},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"resources","__idx":6},"children":["Resources"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["For comprehensive details on metrics, data availability, templates, specifications, usage guidelines, and other key information, refer to the resources listed below."]},{"$$mdtype":"Tag","name":"Cards","attributes":{"columns":4,"cardMinWidth":240},"children":[{"$$mdtype":"Tag","name":"IntegrationResources","attributes":{"integrationKey":"active-campaign"},"children":[]}]},{"$$mdtype":"Tag","name":"Faq","attributes":{},"children":[{"$$mdtype":"Tag","name":"FaqItem","attributes":{"question":"What happens if I regenerate my API Key?"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["If you regenerate the API Key in ActiveCampaign, the connection in Databox will stop working. Reconnect the integration using the new API Key to restore syncing."]}]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[" "]},{"$$mdtype":"Tag","name":"Cards","attributes":{"columns":4,"cardMinWidth":160},"children":[{"$$mdtype":"Tag","name":"FooterCard","attributes":{"title":"Ask Genie","icon":"genie","to":"https://app.databox.com/genie","variant":"elevated"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Get instant answers or help with your data using the in-app AI assistant."]}]},{"$$mdtype":"Tag","name":"FooterCard","attributes":{"title":"Talk to an expert","icon":"assistance","to":"https://meetings.hubspot.com/databox-meeting/account-management","variant":"elevated"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["For customers: Get help with your setup, strategy, or making the most of Databox."]}]},{"$$mdtype":"Tag","name":"FooterCard","attributes":{"title":"Book a demo","icon":"eye-open","to":"https://meetings.hubspot.com/databox-meeting/ref-knowledge-base","variant":"elevated"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["New to Databox? See how it works and get guidance on getting started."]}]},{"$$mdtype":"Tag","name":"FooterCard","attributes":{"title":"Send an email","icon":"help","to":"mailto:help@databox.com","variant":"elevated"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Reach out to support for help with your account, data, or technical issues."]}]}]}]},"headings":[{"value":"Integrate ActiveCampaign with Databox","id":"integrate-activecampaign-with-databox","depth":1},{"value":"Connection","id":"connection","depth":2},{"value":"Before you begin","id":"before-you-begin","depth":3},{"value":"Step 1: Retrieve your API credentials in ActiveCampaign","id":"step-1-retrieve-your-api-credentials-in-activecampaign","depth":3},{"value":"Step 2: Add a connection","id":"step-2-add-a-connection","depth":3},{"value":"Datasets","id":"datasets","depth":2},{"value":"Resources","id":"resources","depth":2}],"frontmatter":{"slug":"integrate-activecampaign-with-databox","seo":{"title":"Integrate ActiveCampaign with Databox","description":"Bring your ActiveCampaign email, automation, and CRM data into Databox for centralized reporting and performance insights."},"keywords":{"includes":["ActiveCampaign integration","ActiveCampaign connector","connect ActiveCampaign to Databox","ActiveCampaign API key","ActiveCampaign API URL","ActiveCampaign connection not working","regenerated API key ActiveCampaign","email marketing integration","CRM integration Databox","marketing automation integration","ActiveCampaign campaign data","ActiveCampaign contacts metrics","ActiveCampaign data source"]},"metadata":{"userRole":"Users, Editors, and Admins","accountType":"All accounts","plan":"One or more features exclusive to select subscription plans or add-ons"}},"lastModified":"2026-05-28T22:44:13.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/integrate-activecampaign-with-databox","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}