# Set up a metric notification Staying on top of key metrics typically means logging into Databox, navigating to the right Databoard, and remembering to check often enough to catch problems early — none of which happens reliably when everyone is busy. Metric notifications bring the data to you instead. Whether you want a single metric delivered every Monday morning, a multi-metric scorecard landing in your inbox each day, or an immediate alert the moment a number crosses a threshold or behaves anomalously, you can configure exactly what gets sent, when, and to whom. ## Create a metric notification 1. Click your name in the bottom-left corner and select **Notifications**, or navigate to [Settings > Notifications](https://app.databox.com/settings/notifications). 2. Click **+ New notification**. 3. Select **Metric**. 4. Search for or select the metric you want to monitor from the list. 5. Choose a notification type from the tabs at the top of the configuration panel and configure the settings described below. 6. Click **Save**. You can also open the notification configuration directly from the **Metrics** page by hovering over a metric card and clicking **... > Notifications**, or from the **Custom Metrics** page by clicking the **down arrow** (![chevron-down](/assets/chevron-down.dfd0e90adc6eb576be32262463090aae7c7f5408ed7975e3795f69775e36d174.419bb737.svg)) and selecting **Notifications**. Metric notification type selection ### Weekly update A weekly update sends a scheduled notification for a single metric on a recurring basis. - **Metric**: The metric selected in the previous step. Use the **Unit** dropdown to change the unit displayed. - **Frequency**: Choose a preset schedule or select **Custom** to configure your own. - *Every Monday at 8 AM* — delivers data from Last Week (Mon–Sun). - *Every Friday at 4 PM* — delivers data from This Week (Mon–Fri 4 PM). - *Custom* — set any day, time, and data range. - **Every / At**: When **Custom** is selected, choose the day of the week and delivery time. - **Data from**: The date range the metric value is based on when delivered. - **Delivery method**: Select **Email** to receive the update. Mobile and Slack delivery are coming soon. Weekly Update notification configuration ### Scorecard A scorecard sends scheduled updates for up to five metrics in a single notification. - **Metrics**: Add up to five metrics across any connected data sources. Use the **Unit** dropdown to change the unit displayed. - **Show data for**: The date range applied to all metrics in the scorecard (e.g., Month to Date). - **Compared to**: The comparison period shown alongside each metric value (e.g., Previous period). - **Frequency / At**: How often the scorecard is delivered and at what time. - **Delivery method**: Select one or more of **Email**, **Mobile**, or **Slack**. - **Recipients**: Choose **Only me** to receive it yourself, or select **Selected users** to add other Databox users as recipients. - **Automatically send this Scorecard to new users**: When checked, any new user added to the account is automatically added as a recipient. - **Scorecard name**: Enter a name for the scorecard. The name appears on the Scorecards page after saving. - **Send a preview**: Click the headphones icon in the top-right corner to send a preview to yourself before saving. Metrics without data for the selected date range are excluded from the Scorecard automatically, and no notification is sent if the entire set is empty. Scorecard notification configuration ### Smart Alert A Smart Alert uses [anomaly detection](/databoxs-anomaly-detection-methodology) to notify you when a metric behaves unexpectedly. - **Metric**: The metric to monitor for anomalies. Use the **Unit** dropdown to change the unit displayed. - **With a score higher than**: A sensitivity slider from 0 to 99. By default (score of 10), about 1% of data points are flagged as anomalies. Increase the score to flag more anomalies; decrease it to flag fewer. - **Frequency**: Choose **Daily**, **Weekly**, or **Monthly** — multiple options can be selected. - **Delivery method**: Select **Email**, **Slack**, or both. You can also enable Smart Alerts for all metrics on your [Home](https://app.databox.com/) page at once. In the **Performance overview** section of the Home page, toggle on **Enable Smart alerts**, then click the gear icon to configure frequency (Daily, Weekly, or Monthly), delivery method (Email or Slack), and the anomaly score threshold. Smart Alert notification configuration ### Manual alert A manual alert notifies you when a metric meets a specific condition you define. - **Metric**: The metric to monitor. Use the **Unit** dropdown to change the unit displayed. - **Condition**: The type of change to watch for (e.g., increases above, decreases below, changes by). - **Qualifier**: The threshold value that triggers the alert when the condition is met. - **In the period of**: The date range over which the condition is evaluated (e.g., Last 24 hours). - **Frequency**: Choose **Any time** to trigger whenever the condition is met, or **Weekdays only** to limit alerts to Monday–Friday between 8 AM and 5 PM in your profile's time zone. - **Delivery method**: Select one or more of **Email**, **Mobile**, or **Slack**. - **Recipients**: Choose **Only me** or **Me and selected users** to include other Databox users. - **Advanced settings**: Expand to customize the alert message using placeholders such as **[metric]**, **[datasource]**, **[condition]**, **[value]**, and **[period]**. A live preview is shown on the right. Manual alert notification configuration ## Edit or delete a metric notification 1. Navigate to **Settings > Notifications**. 2. Find the notification in the list and click **Edit**. 3. Make your changes and click **Save**. To delete the notification, click the **down arrow** (![chevron-down](/assets/chevron-down.dfd0e90adc6eb576be32262463090aae7c7f5408ed7975e3795f69775e36d174.419bb737.svg)) and select **Delete**. Metric notifications can only be sent to users in your Databox account. For sharing data with external stakeholders, use scheduled snapshots or scheduled reports instead. A Smart Alert uses automated anomaly detection — Databox identifies statistically unusual data points based on historical patterns. A manual alert is triggered by a specific condition and threshold you define, giving you precise control over when you are notified.   Ask Genie Get instant answers or help with your data using the in-app AI assistant. 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