Data sync frequency is determined based on plan and Account activity. You can learn more about how your data is synced here.
If you'd like to increase your data sync frequency, we offer 15-minute syncs for many of our Data Sources. This is available as part of the Premium plan and can also be purchased as an add-on to any plan.
What is included in the 15-minute sync add-on?
The 15-minute sync add-on or default feature in the Premium plan includes more frequent data syncs for up to 5 Data Source Connections in your Account.
If you need more Data Sources to sync with this frequency, you can purchase multiple packs of the add-on.
Which Data Sources can not support 15-minute syncs?
Due to API limitations and rate limits, 15-minute syncs are not available for all Data Sources. The following integrations can NOT support 15-minute syncs:
- Ahrefs
- Youtube
- Moz
- Shopify
- Mixpanel
- Marketo
- Xero
- AdobeAnalytics
- CallRail
- TwitterAds
- StackAdapt
How to request 15-minute syncs
You can purchase the 15-minute sync add-on from the Billing page in your Account. Then, we'll be in touch to understand which Data Source Connections you'd like synced with this frequency.
Once finalized, sync frequencies will be updated for your select Data Sources in 3-5 business days.
If you'd like to learn more, reach out to your Customer Success Manager or start a chat with our team to request 15-minute syncs.