How do I delete my account so I can be added to my company's account?
If you already created a Databox account with your email address and it's not associated with your company's account, you will receive an error when your team tries to add you under their company account in Databox ("User with this email already exists'").
If you don't need the account you're currently using anymore or you've created it by mistake, you can permanently delete it. You can delete your account from the Account Management Application. In your Databox Analytics Account navigate to Account > Account Management to access your Company Information page in the Account Management Application. Navigate to Delete Account and click on the Delete Account button. Fill in the required information in the pop-up window. Click the red Yes, delete button to delete your account. Learn more here.
Pro Tip: Only Account Owners can delete the Account.
If you don't want to delete your current account, check out these other strategies you can use to be added to your company's account as well.