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Guide: Using Wistia with Databox


How to connect Wistia to Databox


How to connect Wistia to Databox

To connect a Wistia Account in Databox, go to  Data Manager > + New connection. Type Wistia in the search bar and click on the green Connect button. Next, click the green Connect now button.

This will open the  Authorization window, which is where you will be prompted to enter your Wistia login credentials, such as your Email.

Enter the  API Token from within your Wisita Account. You can find your API Token in your Wistia account under Account > Settings > API access

Click on Activate to authorize the Databox app. 

What's the maximum amount of historical data initially available when you use a new Wistia Metric in Databox?

When you connect a new Wistia Data Source to Databox, no historical data is initially synced. Data is synced for the Metrics that are being used in your Account, so when you first use a new Wistia Metric, data will start to sync. 

 "Video Uploads" is the only exception, as we are able to sync 36 months of historical data from Wistia when the metric is first used.

Pro Tip: In order to start syncing data for a Metric, you can add it to your Metrics screen, use it in a Scorecard, set a Goal around it, create an Alert for it, or add it to a Databoard. Learn more here.    

        The amount of historical data you're able to access in Databox is dependent on your Databox plan. Learn more

What time zone does Wistia data sync in? 

Wistia data is synced in UTC.

How to access pre-built Wistia Templates

  1. Navigate to Databoards > Public Templates
  2. In the Data Source drop-down list, select Wistia
  3. To view a preview of the Template populated with dummy data, click Preview
  4. To pull the Template into your Account and re-populate it with your own Wistia data, click Use Template
  5. Select the appropriate Wistia Data Source from the drop-down list to complete the process. The Databoard will be re-populated with data from the selected Wistia Account and can be found on the  Databoards page

Pro Tip: Once the Databoard is available on the Databoards page, it is completely disconnected from the public Template. Therefore, you can further customize this Databoard to meet your specific needs using the Designer.

Popular Wistia Templates

Wistia Wistia Performance Overview
Wistia's dashboard template provides you with video analytics about plays, loads, and visitors and shows you the story behind each view. 
Wistia Performance Overview template gives you a detailed overview of the performance of your projects and individual videos.

How to build a Databoard using Wistia data


Popular Wistia Metrics

Audience Overview

Play Rate


View a full list of Wistia Metrics available in Databox here.

How to build a Databoard

  1. Navigate to  Databoards > + New Databoard > Start Blank
  2. Click on the Metric Library icon on the left-hand side of the Designer
  3. Select the appropriate Wistia Account from the Data Source drop-down list in the Metric Library
  4. View the list of pre-built Wistia Datablocks in the  Metric Library. Drag and drop your selected Datablock onto your Databoard   
  5. If a pre-built Datablock isn't available for your use case, click on the  Visualization Types icon under the Metric Library icon
  6. View the list of Visualizations available in Databox. Drag and drop your selected Visualization onto your Databoard
  7. Click on the Datablock on the Databoard to open the corresponding Datablock Editor on the right-hand side of the Designer
  8. In the  Metrics drop-down, click Data Source to select the appropriate Data Source. This will filter out metrics from the specific Data Source.
  9. In the main  Metrics drop-down, select the metric you'd like to display on the Datablock, using the Search bar if needed. This will update the Datablock and it will populate with the corresponding data. 
  10. Complete steps 4-9 until your Databoard is complete