Guide: Using Google Play with Databox


How to connect Google Play to Databox


How to connect Google Play to Databox

To connect a Google Play Account in Databox, go to Data Manager > + New connection. Type Google Play in the search bar and click on the green Connect button. 

This will open the  Authorization window, which is where you will be prompted to enter your Google Play App ID and Bucket ID. 

To find your App ID and Bucket ID in Google Play, follow the steps below:

1 . Login to your Google Play Account
2. Navigate to All Apps on the lefthand menu
3.  Search for APP ID on the list of All Apps


4. Next, navigate to  Download reports on the lefthand menu
5. Select Statistics from the lefthand sub-menu
6. In the top right corner of the Download statistics report click Copy Cloud Storage URL


Pro Tip: The Cloud Storage URI should look something like "gs://pubsite__rev_0000000/*".
Copy the part between "gs://" and the first "/" in order to extract the Bucket ID. The Bucket ID should look something like "pubsite__rev_0000000".

Once you entered App ID and Bucket ID in Databox, click  Activate. You will be prompted to login into your Google account and choose the correct Google Account to connect. The selected Google account must have access to the Reports in Google Cloud/Google Play Console. 

Learn how to check Google account access permissions in Google Play Account here.

What Google Play permissions do you need to connect to Databox?

In Google Play, "Admin", "Finance," "Product Lead" and "Release Manager" roles have the necessary permissions to connect and sync data with Databox. 

To check your role and permissions in Google Play or add a user with the necessary permissions, follow the steps below:

  1. Login to your Google Play Account
  2. Navigate to Settings on the left-hand menu
  3. Select Users and Permissions from the left-hand sub-menu
  4. Select a User from the list and click the Settings button, or click Invite New User button if you are adding a new user 
  5. In the Role section, select a Role from the drop-down. Roles that have the necessary access to Google Play Reports are "Finance," "Product Lead" and "Release Manager."

6. Click Save changes to save the settings

How much historical data is synced when you first connect Google Play to Databox?

When you connect a new Google Play Data Source in Databox, 2 months worth of historical data is initially synced. 

Certain Metrics may have more or less historical data available. For more information about the amount of historical data available for a specific Metric, please contact our Support Team at

Pro Tip: Once your Google Play Data Source is connected and actively syncing data, we store the data that's collected in our own database. This allows us to accumulate more data over time as more data syncs are made so that you can report on more historical Google Play data in your Databox reports. Learn more here

What time zone does Google Play data sync in? 

Google Play data is synced in the time zone set in UTC. 

How often does Google Play data sync?

Google Play data will only sync once per day. Additionally, the most recent data will be from 2 days ago. As a result, "Today" and "Yesterday" are not Date Range options for Google Play Metrics.

This is consistent with how Google Play data updates within the Google Play app. 

How to access pre-built Google Play Templates

  1. Navigate to Databoards > Public Templates
  2. In the Data Source drop-down list, select Google Play
  3. To view a preview of the Template populated with dummy data, click Preview
  4. To pull the Template into your Account and re-populate it with your own Google Play data, click Use Template
  5. Select the appropriate Google Data Source from the drop-down list to complete the process. The Databoard will be re-populated with data from the selected Google Play Account and can be found on the Databoards page

Pro Tip: Once the Databoard is available on the Databoards page, it is completely disconnected from the public Template. Therefore, you can further customize this Databoard to meet your specific needs using the Designer.

Popular Google Play Template

Play Store Metrics
This Template gives an overview of your app's ratings and installs, as well as clustered data about your app's reviews.

How to build a Databoard using Google Play data

  1. Navigate to Databoards > + New Databoard > Start Blank
  2. Click on the  Metric Library icon on the left-hand side of the Designer
  3. Select the appropriate Google Play Account from the Data Source drop-down list in the Metric  Library
  4. View the list of pre-built Google Play Datablocks in the Metric Library. Drag and drop your selected Datablock onto your Databoard
  5. If a pre-built Datablock isn't available for your use case, click on the Visualization Types icon under the Metric Library icon
  6. View the list of Visualizations available in Databox. Drag and drop your selected Visualization onto your Databoard
  7. Click on the Datablock on the Databoard to open the corresponding Datablock Editor on the right-hand side of the Designer
  8. Select the appropriate Google Play Data Source and Metric in the right-hand Datablock Editor . This will update the Datablock and it will populate the Datablock with the corresponding data
  9. Complete steps 4-8 until your Databoard is complete

Popular Google Play Metrics

Installs Crashes Current Installs by Device by OS Version

Installs by Device Installs by Country Installs by Language

View a full list of Google Play Metrics available in Databox here.