Front can be connected with Databox using our custom API integrations or our third-party integrations. In this article, we’ll explain how to use a third-party integration to sync Front data.
You can use third-party integrations such as Zapier, Integromat, or the Databox API to sync Front data.
Pro Tip: If you don't have the time or resources to set this up yourself, check out our services, where we can build the custom integration for you. For additional information, feel free to connect with our team via chat or email us at help@databox.com.
HOW TO
- Use Zapier to sync Front data (intermediate technical skills)
- Use Integromat to sync Front data (advanced technical skills)
- Use the Databox API to sync Front data (expert technical skills)
How to use Zapier to sync Front data
Zapier is a trigger-based app, meaning you can have certain events (such as a new card being added) trigger certain actions (updating the relevant data and syncing with Databox) using Zaps. Because triggers initiate data syncs, historical data will not be available for metrics that are synced using Zapier.
Learn more about the Zapier + Databox third-party integration here.
Whenever possible, it’s recommended that you use a Zap Template. This will save you time and will streamline the process of syncing Front data with Databox using Zapier.
You can also create Zaps from scratch if a Zap Template isn’t available.
IN THIS SECTION
Zap Templates available for Front Metrics
View the full list of prepared Zaps here.
Creating Zaps from scratch for Front Metrics
The following Front Metrics can also be synced with Databox by creating a Zap from scratch:
- New Inbound Message
(triggered when a new message is received) - New Tag Added to Message
(triggered when a tag is added to a conversation) - Rule Triggered
(triggered when criteria for a team rule is met) - New Comment
(triggered when a new comment is posted on a conversation) - Card Outbound Message
(triggered when a message is sent)
Learn how to create Zaps from scratch here.
How to use Integromat to sync Front data
Integromat is a third-party integration that allows you to sync data between apps. Integromat has a long list of native integrations along with the ability to sync custom data via the API.
Learn more about the Integromat + Databox third-party integration here.
Whenever possible, it’s recommended that you use an Integromat Template. This will save you time and will streamline the process of syncing Front data with Databox using Integromat.
If a Template isn’t available, you can sync additional Front with Databox using Integromat by setting it up from scratch.
IN THIS SECTION
Integromat Templates available for Front Metrics
View the full list of prepared Templates here.
Syncing additional Front Metrics using Integromat
The following Front Metrics can also be synced with Databox by setting up the connection from scratch:
- Watch Events
(triggered when an event occurs) - List Teams
(retrieves a list of all teams) - List Teammates
(retrieves a list of all teammates) - List Inboxes
(retrieves a list of all inboxes) - List Channels
(retrieves a list of all channels) - List Conversations
(retrieves a list of all conversations) - List Comments
(retrieves a list of all comments) - List Contacts
(retrieves a list of all contacts) - List Contact Groups
(retrieves a list of all contact groups) - List Rules
(retrieves a list of all rules) - List Tags
(retrieves a list of all tags) - List Responses
(retrieves a list of all responses)
Learn how to set this up from scratch here.
Use the Databox API to sync Front data
If you’re comfortable using scripting languages, or you have developer resources available, you can build your own custom integration and push Front data via the Databox API.
Learn more about the Integromat + Databox third-party integration here.
For more information, check out the Databox developer portal or Front’s API documentation.