Availability
One or more features exclusive to select subscription plans
ActiveCampaign is a customer experience automation platform that combines email marketing, marketing automation, CRM, and sales automation. Businesses use it to manage contacts, build automated workflows, track campaign engagement, and drive revenue through personalized communication. By connecting ActiveCampaign to Databox, you can centralize your marketing and sales performance data, visualize key metrics, and monitor results across campaigns and automations in one place.
Connection
Before you begin
If your credentials don’t include full access to the data source, make sure your access level meets any permission requirements listed in the Specification section of the integration's page in the Metric Library.
Step 1: Retrieve your API credentials in ActiveCampaign
Follow ActiveCampaign’s official guide to access your API URL and API Key.
Keep both values available. You will need them in the next step.
Step 2: Add a connection
To connect ActiveCampaign to your Databox account for the first time or with new credentials, enter the API URL and API Key information obtained in the previous step.
If the credentials are valid, the connection will be successfully added to your account.
Datasets
The ActiveCampaign integration supports the creation of datasets, which allow you to structure and format your ActiveCampaign data for more flexible reporting in Databox. By organizing your data into a tabular format, datasets make it easier to filter, segment, and visualize key metrics across projects, clients, and team members.
The entity relationship diagram (ERD) below illustrates how data is organized within the ActiveCampaign integration, displaying the available views and columns, as well as the relationships between them (primary and foreign keys). This diagram represents the schema, or structure, of the data and helps you understand the underlying data model. With this context, you can create datasets using the relevant views and columns to build custom metrics tailored to your reporting needs.
To explore the interactive version of this diagram, hover over the image and click the link.
Resources
For comprehensive details on metrics, data availability, templates, specifications, usage guidelines, and other key information, refer to the resources listed below.
 Metrics & Templates |
 Technical Details |
 Behavior & Usage |
 Notes |
Frequently Asked Questions
What happens if I regenerate my API Key?
If you regenerate the API Key in ActiveCampaign, the connection in Databox will stop working. Reconnect the integration using the new API Key to restore syncing.
Still need help?
Visit our community, send us an email, or start a chat in Databox.