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Delete a user

Learn how to remove users from your Databox account and maintain a secure, organized workspace.

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Removing users from your Databox account helps you keep access secure and your workspace organized as team roles change. By promptly removing users who no longer need access, you maintain control over your data, ensuring ownership is automatically reassigned and all content remains intact.

For agencies and consultants, managing user access is especially important when working with multiple clients. Keeping user lists up to date helps protect client data, maintain clear account ownership, and ensure connections and reporting workflows continue running smoothly.

Delete a user

You can delete users from:

The flow is the same, but the Delete action is located in a different place depending on where you’re doing it.

Delete a single user

  1. Find the user in the list.
  2. Click the down arrow (arrow-down) next to their name.
  3. Select Delete.
  4. Confirm the deletion when prompted.

Delete multiple users in bulk

  • Select the checkboxes next to the users you want to remove.
  • Delete the selected users:
    • In Settings > Users, click Delete in the top right corner.
    • In Account Management > User management, click the down arrow above the table and select Delete.

  • Confirm the deletion.

User deletion impact

  • All datasets, metrics, and other content created by the user remain in the account.
  • Ownership of that content is automatically transferred to the Account owner.
  • Connections and data sources added by the deleted user remain in place.

attention-1Caution: Connections are authorized using a specific user’s access to the connected tool. If the deleted user was also removed from the connected tool or had their permissions revoked, the connection may become invalid. In that case, another user with access to the same content should reauthorize the affected connection in Databox to restore access. Datasets and metrics created from the related data sources will continue to sync once the connection is successfully reauthorized.

Frequently Asked Questions

Can I undo a user deletion?

No. Once deleted, the user must be added again as a new user if access is needed.

Still need help?

Visit our community, send us an email, or start a chat in Databox.