# Databox Beta & Research Program At Databox, our mission is to help growing companies leverage data to improve performance. To achieve this, we're continuously refining our platform — and we believe the best way to do that is by partnering with our users. That's why we created the **Beta & Research Program** — a way for you to collaborate with our team, share feedback, and influence the development of new features. Your insights help us build a better, more valuable product that meets your needs. ### Why Join? By participating in the Beta Program, you'll play an active role in shaping Databox while gaining exclusive early access to new features. As a member, you can: - **Test new features before their public release** and help us fine-tune them. - **Share feedback** through surveys or research calls with our Product Managers. - **Directly influence product development** to ensure Databox evolves in ways that benefit your business. Your input helps us improve usability and deliver more powerful features — faster. ### Join the program You can join or leave the Beta & Research Program anytime through your account settings by following these steps: 1. Navigate to the [Account Management > Company](https://account.databox.com/company-information) page 2. Scroll down to the **Beta & Research Program** section 3. Use the toggle to join or leave the program join-the-program Beta features are still under development, so you might encounter limited functionality or unexpected bugs. We recommend using them for testing and exploration rather than critical workflows. However, all Beta features are covered by the same security protocols and data protection measures as the rest of our platform, so opting into Beta & Research Program does not introduce any additional security risks to your account. Yes. You can opt out at any point by toggling off the **Join the Beta & Research** option in Account Management > Company. No, anyone can join! All plan levels, including the Free plan, are eligible to join the Beta & Research Program. We welcome your feedback! We'll reach out via email or in-app messages with opportunities to share your thoughts. Your input helps us refine and improve the features before final release, so it can have a direct impact on the final product. The duration varies based on testing needs and feedback received. Some features might be in Beta for a few weeks, while others could take several months to ensure they meet quality and usability standards. We'll typically notify Beta participants via email or in-app messages when significant updates or changes occur. Keep an eye on your inbox and any in-app announcements for the latest information. The features in Beta & Research Program will typically be available to all users, unless they are intended for specific roles only. Once enabled via the toggle, which only account admins can do, any eligible user in your account can access the Beta features. As part of the Beta program, we'll reach out to you with invitations to participate in research calls or surveys to help us make Databox even more valuable. We appreciate any feedback you can provide, but there are no specific obligations. You can use Beta features as much or as little as you like and get the opportunity to shape the future of the product. Once you've toggled on the **Join the Beta & Research** option, you'll be eligible to receive early access to Beta features as they become available and may be contacted for feedback, user interviews, or additional testing. No data or content you created while using Beta feature will be removed if you opt-out of the program just because of opting out. However, we reserve the right to discontinue or change a feature you accessed while in Beta. By opting out of the program you simply won't be considered as a Beta user anymore. We track usage and feedback to understand performance, identify bugs, and guide improvements. Your data is handled according to our strict privacy policies, and we only use it to refine the features and enhance the user experience. Beta features are experimental and may not always be promoted to full release. While we strive to minimize disruptions, there is a chance that a Beta feature could be removed, along with any related data or content generated during the Beta period. Generally, you'll get early access to features that would be accessible in your plan. However, in some cases, we may make certain features available which will ultimately be accessible to higher-tier plans in the future. Yes! While Beta features are not yet fully supported to the same extent as our core features, our Support team and Product Managers will do their best to help you troubleshoot issues and gather valuable feedback. Beta features are still in development, so there is a small risk of unexpected behaviors or performance issues. We continuously monitor and address bugs, but we recommend caution when relying on Beta features for business-critical tasks. No. Participating in the Beta & Research Program has no impact on your current subscription plan or billing.   Ask Genie Get instant answers or help with your data using the in-app AI assistant. Talk to an expert For customers: Get help with your setup, strategy, or making the most of Databox. Book a demo New to Databox? See how it works and get guidance on getting started. Send an email Reach out to support for help with your account, data, or technical issues.