Quick Answers
Answers to frequently asked questions and other useful information
- How to contact Databox Support
- How do I submit a Product or Data Source request?
- Why is there a data discrepancy or inconsistency?
- How to add a User that already exists in the Databox system
- What HubSpot permissions do you need to connect a HubSpot account to Databox?
- How is data captured in a specific date range?
- How to change the Date Range for the entire Databoard
- How to refresh data if data stops syncing after account expires
- How to join the Databox Partner Slack Group
- How to refresh data if it stops syncing due to inactivity
- How to combine data from multiple HubSpot accounts
- How much historical data is synced with Databox when I first connect a Data Source?
- What is the difference between "[interval] to Date" and "This [interval]" ?
- What is the difference between Data from a Single Metric vs Data from Multiple Metrics in a Pie Chart or Table?
- What are the causes of the "invalid grant" error for Google Analytics?
- How to use the "Until" field
- How to set Databoard access permissions
- Can I download a PDF of my Databoards?
- How to Embed a Databoard on a Webpage
- How to set Data Source access permissions