Quick Answers
Answers to frequently asked questions and other useful information
- Why is my data missing?
- How to contact Support
- How do I submit a product or integration request?
- How is data captured in a specific date range?
- How to join the Databox Partner Slack Group
- What is a Datablock and Databoard?
- What are aggregate functions?
- How do I cancel my account?
- Why is my HubSpot Blog, Landing Page and Email data missing?
- How to combine data from multiple HubSpot accounts
- How do I add a User to multiple accounts?
- Why is there a data discrepancy or inconsistency?
- What is the difference between "[interval] to Date" and "This [interval]" ?
- How to set Databoard access permissions
- How to tag Goals
- How do I set permissions for a Data Source?
- How to refresh data if data stops syncing due to inactivity
- How to download your Partner Badge
- Can I download a PDF of my Databoards?
- How to refresh data if data stops syncing after account expires