Quick Answers
Answers to frequently asked questions and other useful information
- Why is there a data discrepancy or inconsistency?
- How to add a User that already exists in the Databox system
- How to refresh data if it stops syncing due to inactivity or an expired Databox subscription
- How to contact Databox Support
- How to interpret and resolve the "Invalid Grant" error for Google Data Sources
- How to submit a Product or Data Source request
- What HubSpot permissions do you need to connect a HubSpot account to Databox?
- How to change the Date Range for the entire Databoard
- How much historical data is synced with Databox when I first connect a Data Source?
- What are Standard Metrics and Attributed Metrics?
- How to combine data from multiple HubSpot accounts
- How to embed a Databoard on a webpage
- How to use the "Until" field
- Can I white label Databox?
- When did my data last sync?
- How to use "[interval] to Date" vs "This [interval]" Date Ranges
- How to select a specific Dimension on a Datablock
- How to use Query Builder to sync more historical data
- Can I download a PDF of my Databoards?
- How to set Databoard access permissions