Quick Answers
Answers to frequently asked questions and other useful information
- Can I change the language in Databox?
- How do I add more Databoards to my subscription?
- Does our data get deleted when we cancel our account?
- How does data update when copying a Databoard to a Client Account?
- How to set different Aggregations for SQL, Google Sheets, Excel and Rest API Custom Metrics
- How to duplicate a Custom or Calculated Metric
- What is the difference between Data Source and Data Source Connection?
- How do I manage my Custom Metrics?
- Why am I only seeing partial or sampled data from Google Analytics?
- How to reconnect a Data Source
- How to rename the Metric legend on a Line Chart or Bar Chart
- What happens to my Custom Metrics created through Query Builder if I downgrade?
- How to calculate the percentage change in Databox vs HubSpot
- Why are certain Dimensions not showing up under Attributed Metrics?
- What is the significance of the Metric Sort Order field in the Google Analytics Query Builder?
- What version of Salesforce do you need to connect with Databox?
- What image format, file size and ratio should I use when adding Images to Datablocks?
- Why the Big Number is missing above my graph?
- Do you have access to my Data Source account credentials?
- How to track Instagram Ads data using the Query Builder for Facebook Ads