Quick Answers
Answers to frequently asked questions and other useful information
- Which HubSpot Marketing plans have API access?
- How to delete Metrics created through a custom integration
- Which Facebook Ads Metrics are available in Databox?
- Can I change the font size on a Text Visualization?
- How to change your email address
- Why didn't I receive my account confirmation email?
- How to delete a Data Source
- Why may "Page Reach" be different in Databox vs Facebook?
- How does data update when copying a Databoard to a Client Account?
- What happens to Data Sources and Databoards if the user that created them leaves the company?
- How to verify Custom Conversion data in Databox vs Facebook Ads
- Does our data get deleted when we cancel our account?
- How to interpret and resolve the "Insufficient Tokens" error from the Query Builder for Google Analytics
- Which Date Ranges support Goals?
- Why can't I connect my Data Source?
- What happens to my Custom Metrics created through Query Builder if I downgrade?
- Why am I only seeing partial or sampled data from Google Analytics?
- How to rebuild Custom and Calculated Metrics with a new Data Source
- What version of Salesforce do you need to connect with Databox?
- What types of authentication does Databox use to connect to my Data Sources?