Quick Answers
Answers to frequently asked questions and other useful information
- How to use "[interval] to Date" vs "This [interval]" Date Ranges
- Why is my Data Source disconnected?
- How to set the Primary Date Range for a Datablock
- How to delete Metrics created through a custom integration
- How to change your email address
- How does Databox's pricing work?
- What are Basic, Custom, and Calculated Metrics?
- How to verify Custom Conversion data in Databox vs Facebook Ads
- What is the default "Token" Data Source?
- What happens to Data Sources and Databoards if the user that created them leaves the company?
- Why may "Page Reach" be different in Databox vs Facebook?
- What types of authentication does Databox use to connect to my Data Sources?
- Why can't I connect my Data Source?
- Can I change the font size on a Text Visualization?
- How to rebuild Custom and Calculated Metrics with a new Data Source
- Why didn't I receive my account confirmation email?
- Which Date Ranges support Goals?
- Why does the Date Range "Last x Days" differ depending on the visualization?
- Can I change the language in Databox?
- What are the causes of the "invalid access token provided" error when logging into Databox?