Databox Help Desk

Quick Answers

Answers to frequently asked questions and other useful information

  • How to recover account access if two-factor authentication is enabled
  • How to connect a Data Source you don't have direct access to
  • Popular Use Case: How to report on blog data using the Metric Builder for Google Analytics (Report)
  • How to change the order of rows in a Table
  • How to access Custom Properties from HubSpot
  • Overview: Databox Glossary
  • How to combine data from multiple HubSpot accounts
  • Overview: Stream to TV
  • Can I download a PDF of my Databoards?
  • How to troubleshoot viewing all Facebook Pages when connecting Facebook to Databox
  • How do I upgrade my Databox Plan?
  • How do I downgrade my Databox plan?
  • How to exclude or rename a Dimension using Metric Builder
  • How to set Data Source access permissions
  • Can I change the format of currency or convert currency?
  • What's the maximum amount of historical data accessible on my current plan?
  • How to delete a Data Source
  • How to share your Databoards
  • Which Facebook Ads Metrics are available in Databox?
  • How do I change the Account Owner?
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