Quick Answers
Answers to frequently asked questions and other useful information
- What is the difference between Data from a Single Metric vs Data from Multiple Metrics in a Pie Chart or Table?
- Why didn't I receive my account confirmation email?
- How to change Client Account Plan
- How to Embed a Databoard on a Webpage
- How do I delete a Client Account?
- How do I change the Account Owner?
- How can I report on data from a Data Source I don't have direct access to?
- How to use the "Until" option
- How to iFrame a Databoard onto a webpage
- How is our data stored and is it secure?
- What happens to my Custom Metrics created through Query Builder if a downgrade?
- Where can I find detailed receipts of my payments?
- How do I change my email address?
- Does our data get deleted when we cancel our account?
- Do you have access to my Data Source account credentials?
- Can I connect Google Ads MCC accounts?
- Which HubSpot Marketing plans have API access?
- What's the difference between "New MQLs" and "Became a MQL"?
- Why is the comparison percentage different in HubSpot vs Databox?
- Can I change the format of currency or convert currency?