Quick Answers
Answers to frequently asked questions and other useful information
- How to format Dates in your Google Sheet
- How to interpret and resolve the "Invalid Grant" error for Google Data Sources
- How is our data synced, stored, and secured?
- How to add a User that already exists in the Databox system
- How to refresh data if it stops syncing due to inactivity or an expired Databox subscription
- Why is there a data discrepancy or inconsistency?
- What's the maximum amount of historical data initially available when you connect a new Data Source?
- How to white-label Databox
- How to set Databoard access permissions
- What are Standard Metrics and Attributed Metrics?
- How to embed a Databoard on a webpage
- How to connect SQL databases using an SSH Tunnel
- Overview: Databox Support
- How to start a trial of Paid Plans
- What HubSpot permissions do you need to connect a HubSpot account to Databox?
- How to set the first day of the week and time zones
- What are pre-defined Date Ranges vs custom Date Ranges?
- How to change the Date Range for the entire Databoard
- How to select a specific Dimension on a Datablock
- How to submit a request