How to connect and use Slack

With Databox's Slack connector, you can now view data in context, right where the conversation is happening.

 Go to and click "Add to Slack" button.
 Select the Slack account you want to connect to in right top corner.
  Confirm your identity for your Slack account and select the channel where you Databox to post.

 In the meantime, you will get a message from the Databox bot in your Slack app. Be sure to check that Databox was added in your selected channel.
 Select Databox under "Direct messages" and click on the URL to authenticate your account.
 Click "Allow" to grant permission.
That's it!
Once you’re connected, you can use slack commands or talk directly to the bot (private conversation).

Here are some of the quick and easy commands you can use to access your metrics right from Slack:

- in Databox app bot: metrics / weekly / alerts  or /databox metrics/databox weekly/databox alerts / help

Please note: You will get scheduled Scorecard (daily, weekly, monthly) automatically only in Databox app bot.

To be automatically send to specific channel is currently not supported. You will have to use commands below to display it in the channels.

- in public/private channel/databox metrics / /databox weekly / /databox alerts / /databox scorecard or @databox metrics@databox weekly@databox alerts / @databox scorecard

Please note: Using '/' will show reports only to you, using '@' will show report to everyone in that channel.

Additional info on switching the channels:

In the ''wrong'' channel type in: /kick @databox, hit 'Enter' and confirm it.
In the ''right'' channel type in: /invite @databox and hit 'Enter'. You'll get conformation message.

- in your space chat/databox metrics / /databox weekly / /databox alerts 

Informations that these commands provides you:
  • metrics lists all available metrics that are used on databoards
  • metric [your metric] [period] reports the data for the requested metrics. You can also use the following optional short codes for periods: 24h (last 24 hours), 1d (today), -1d (yesterday), -1w (last week), 7d (last 7 days), WTD(week to date), 14d (last 14 days), 30d (last 30 days), -1m (last month), MTD(month to date)…
  • weekly delivers your latest weekly summary
  • alerts lists the 5 most recent triggered alerts for your account
  • scorecard lists all existing Scorecards
  • help lists available commands


Getting errors when using commands: ''Sorry, there was an error while processing your command.''?

1. In Databox app bot type in logout.

2. Follow steps above to connect Slack to Databox again.

Note: On the drop-down list choose @databox and continue the steps.

And voila! Data at your fingertips is only a click away. You’ll be able to instantly access metrics from any of your Databox-connected data sources, right from Slack. Check it out today!

If you receive the error message  ''It seems you have connected a slack bot before. In order to make a new connection please contact support [email protected]  . Also please provide your slack user id (which is ...)''? please follow steps below:

Remove Databox from Slack. You have to do this in Slack through browser.

Click on a gear icon first to get these options:

After that it will open a new page. At the bottom of the page you will find option to Remove App.

After that you can reconnect Slack following the steps outlined above. 

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