There is a limit on the number of Custom Metrics that can be built in your Account in order to optimize data syncing in your Account and ensure there aren't unnecessary API calls. There are a few ways to manage the Custom Metrics in your Account once you've hit your limit.
HOW TO
How to remove unused Custom Metrics
Custom Metrics in your Account that are not used on any Databoards, Goals, the Metrics page, etc. are still counting towards your Custom Metric limit.
You can remove these unused Custom Metrics in bulk with the Clean Up Wizard using this link.
You can also access the Clean Up Wizard by navigating to Account > Billing and clicking Clean-up in the Feature usage section next to the Custom Metric line item. This will show a list of any Custom and Calculated Metrics built in your Account that are not being used in any capacity.
How to increase my Custom Metric limit
You can increase your Custom Metric limit by upgrading your plan. The Professional plan includes 300 Custom Metrics, and the Growth plan includes 1000 Custom Metrics. If you need more than 1000 Custom Metrics you can upgrade to our Premium plan which has unlimited Custom Metrics.
There are different features and functionality available in each plan. You can learn more here.
Fore more information, feel free to reach out to our teams via chat or email us at help@databox.com.