Guide: Using Shopify with Databox


How to connect Shopify to Databox


How to connect Shopify to Databox

To connect a Shopify Account in Databox, go to   Data Sources > + New connection. Type Shopify in the search bar and click on the green Connect button. 

This will open the Activation window, which is where you will be prompted to authorize the Databox app. 

To do this, enter only the shop URL name without "" or any other text at the end of the shop URL name. 

Pro Tip: Each shop must be connected as a separate Data Source in Databox (1 shop = 1 Data Source). 

How much historical data is synced when you first connect Shopify to Databox?

When you connect a new Shopify Data Source in Databox, 3 months worth of data is initially available. 

Certain Metrics may have more or less historical data available. For more information about the amount of historical data available for a specific Metric, please contact our Support Team at

Pro Tip : Once your Shopify Data Source is connected and actively syncing data, we store the data that's collected in our own database. This allows us to accumulate more data over time as more data syncs are made so that you can report on more historical   Shopify  data in your Databox reports. Learn more here .  

What time zone does Shopify data sync in?

Shopify data is synced in the time zone set in the Shopify Account. For example, if your Shopify Account time zone is set as EST, your Shopify data will sync with Databox in EST. 

How to access pre-built Shopify Templates

 Navigate to Databoards > Template Library
 In the Data Source drop-down list, select Shopify
 To view a preview of the Template populated with dummy data, click Preview
 To pull the Template into your Account and re-populate it with your own Shopify data, click Use Template
 Select the appropriate Shopify Data Source from the drop-down list to complete the process. The Databoard will be re-populated with data from the selected Shopify Account and can be found on the  Databoards page
Pro Tip: Once the Databoard is available on the Databoards page, it is completely disconnected from the public Template. Therefore, you can further customize this Databoard to meet your specific needs using the Designer.

Popular Shopify Templates

Shopify    Conversion and Loyalty Analytics
This Shopify dashboard helps ensure you have complete control and visibility into your Shopify store.
This Template offers overall sales insights with a focus on returning customers in order to gather insights on brand loyalty.

How to build a Databoard using Shopify data


Popular Use Cases

Learn more about popular Shopify use cases here.

Popular Shopify Metrics

Orders Gross Sales Abandoned Checkouts

Total Customers Orders by New vs Returning Customers Total Sales by New vs Returning Customers

You can view a full list of all Shopify Metrics available in Databox here

How to build a Databoard

 Navigate to  Databoards > + New Databoard > Start Blank
 Click on the  Datablock Library icon on the lefthand side of the Designer
 Select the appropriate Shopify Account from the  Data Source drop-down list in the  Datablock Library
 View the list of pre-built Shopify Datablocks in the  Datablock Library. Drag and drop your selected Datablock onto your Databoard    

 If a pre-built Datablock isn't available for your use case, click on the  Visualization Types icon under the Datablock Library icon

 View the list of Visualizations available in Databox. Drag and drop your selected Visualization onto your Databoard
 Click on the Datablock on the Databoard to open the corresponding  Datablock Settings on the righthand side of the Designer
 Select the appropriate Shopify Data Source and Metric in the righthand Datablock Settings. This will update the Datablock and it will populate the Datablock with the corresponding data 
 Complete steps 4-8 until your Databoard is complete

Additional Information

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