Overview: Plans & Billing

HOW TO

How to upgrade your plan

Learn how to upgrade your plan here.

How to add more Client Accounts to your subscription

Learn how to add more Client Accounts to your subscription here.

How to update your billing information

1

 Navigate to Account > Plans & Billing 

2

 Click Change card to change the Credit Card associated with your Account 

3

 In the Invoicing section, enter any email addresses in the text box that you want to receive billing invoices via email. Click the green Save button to save the Invoice recipients

How to view detailed receipts of your payments

1

 Navigate to Account > Plans & Billing 

2

 In the Payment History section, click Receipt to view a specific receipt

How to downgrade to a Free Account

Learn how to downgrade to a Free Account here.

How to cancel your Paid Account

1

 Navigate to  Account > Plans & Billing 

2

 Click Cancel Subscription

3

 Click Unsubscribe now to cancel your subscription

How to delete your Account 

Deleting your Databox Account is irreversible, so be sure this is the change you want to make. Deleting your Account cancels your Databox subscription as well.

1

 Navigate to  Account > Account Overview

2

 Click Yes, cancel my account

3

 Click the red Confirm button to delete your Databox Account

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