How to set the first day of the week and time zones


How to set the first day of the week

By default, the first day of the week is set to Sunday. This is significant for all Date Ranges that use week references, like "This Week," "Last Week," and "Week to Date." 


To customize the start of the week, navigate to  Account > Account Details and choose from the First Day of the Week drop-down list. 

How to set time zones

    For customers on Paid plans with hourly data syncs, time zones can be set to optimize data syncs and notifications in your Account.  

    If you're on a Free plan, data syncs daily at 3 AM based on the selected Account time zone. 


How to set your Account time zone

To customize the Account time zone, navigate to Account > My Profile and choose from from the Time zone drop-down list. 

How to set Data Source time zones

Due to API limitations, we're unable to customize the time zone settings for all Data Sources. In these cases, you will not see the  Set data timezone option in the Data Source Settings drop-down list. Depending on the Data Source, data will either sync in the time zone of the Account itself (i.e., the timezone of your Google Analytics Account), or in UTC time zone. 


How to set a Data Source time zone


Navigate to the Data Manager
Click on the drop-down arrow beside the Details button to open the Data Source Settings.
Select Set data timezone to open the Data Source Time Zone window
Choose your time zone from the Time Zone drop-down list, or click Use my timezone to set your current time zone.
Click the Purge data checkbox to purge any historical data and updating syncing to the selected timezone.

Click the green Save button to save your new timezone selection.

What time zone does each Data Source sync in?

The table below outlines the time zone that each Data Source syncs in. "User Time Zone" means the time zone is set in the Data Source itself. For example, if your HubSpot Marketing Account is set in EST, your data will sync with Databox in EST. "EST / User" means the default time zone is set to EST, but you can specify a time zone in Databox to customize the data syncs if you see fit. 

Date Source 
Time Zone
AccuRanker UTC
Ahrefs UTC
ActiveCampaign UTC
Adobe Analytics User Time Zone
Bing Ads UTC
BitBucket UTC
CallRail UTC
Campaign Monitor UTC
Chartbeat UTC
Copper UTC
Drift EST / User
Eventbrite UTC
Facebook Ads User Time Zone
Facebook Pages UTC
Facebook Groups UTC
GitHub UTC
Google AdSense / AdMob User Time Zone
Google Ads User Time Zone
Google Analytics User Time Zone
Google My Business UTC
Google Play Console UTC
Google Search Console User Time Zone
Harvest User Time Zone
Helpscout Docs User Time Zone
Helpscout Mailbox UTC
HubSpot Marketing User Time Zone
HubSpot CRM User Time Zone
Instagram UTC
Instagram Business PST
Intercom UTC
Intrix CRM UTC
iTunes Connect UTC
Jira User Time Zone
Klaviyo UTC
LinkedIn UTC
LinkedIn Ads UTC
Localytics UTC
Mailchimp UTC
Marketo UTC
Mixpanel User Time Zone
Optimizely UTC
PayPal UTC
Pipedrive CRM UTC
ProfitWell User Time Zone
QuickBooks UTC
Salesforce UTC
SendGrid UTC
Seventh Sense EST
SharpSpring User Time Zone
Shopify User Time Zone
Stripe UTC
Teamwork Projects UTC
Twitter UTC
Vimeo UTC
Wistia UTC
WooCommerce UTC
Xero UTC
YouTube User Time
Zendesk UTC
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