How to troubleshoot viewing all Facebook Pages when connecting Facebook to Databox
When connecting Facebook Pages to Databox, you may not see all of the Facebook Pages you are Admin for as an option in the connection window. Follow the steps below to troubleshoot this and get all Pages displayed in the connection window in Databox.
1
Navigate to the
Apps and Websites page in the Facebook Pages Account by clicking on the arrow in the top right of your Facebook Account and selecting
Settings >
Apps and Websites
2
In the
Active Apps and Websites section, if
Databox is listed check the checkbox
3
Click the blue
Remove button and remove the app
5
In the
Active Business Integrations section, find Databox and check the checkbox
6
Click the blue
Remove button and remove the app
7
In Databox, navigate to
Data Sources and click
+ New Connection
8
Type
Facebook Pages in the search bar and click on the green
Connect button
9
In the
Authorization Window, click
Choose what you allow and confirm that the appropriate Facebook Page is granted access
10
Select the appropriate Facebook Page that you want to connect to Databox. The Facebook Pages available on this list are based on the Facebook Pages you granted access to in step 9
