How to troubleshoot viewing all Facebook Pages when connecting Facebook to Databox

When connecting Facebook Pages to Databox, you may not see all of the Facebook Pages you are Admin for as an option in the connection window. Follow the steps below to troubleshoot this and get all Pages displayed in the connection window in Databox. 

1
 Navigate to the Apps and Websites page in the Facebook Pages Account. Follow this link to access the Apps and Websites page
2
 In the Active Apps and Websites section, if  Databox is listed check the checkbox

3
 Click the blue Remove button and remove the app 
4
 Navigate to the  Business Integrations page in the Facebook Pages Account. Follow this link to access the Apps and Websites page
5
 In the  Active Business Integrations section, find Databox and check the checkbox
6
 Click the blue Remove button and remove the app 
7
 In Databox, navigate to Data Manager and click + New Connection 
8
 Type  Facebook Pages in the search bar and click on the green  Connect button
9
 In the Authorization Window, click Choose what you allow and confirm that the appropriate Facebook Page is granted access

add_user_popup@2x

10
 Select the appropriate Facebook Page that you want to connect to Databox. The Facebook Pages available on this list are based on the Facebook Pages you granted access to in step 9

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