How to troubleshoot viewing all Facebook Pages when connecting Facebook to Databox
When connecting Facebook Pages to Databox, you may not see all of the Facebook Pages you are Admin for as an option in the connection window. Follow the steps below to troubleshoot this and get all Pages displayed in the connection window in Databox.
1
Click on the arrow in the top right of your Facebook Account and navigate to the
Settings & Privacy > Settings
3
In the
Active section, if
Databox is listed check the checkbox
4
Click the blue
Remove button and remove the app
6
In the
Active section, find Databox and check the checkbox
7
Click the blue
Remove button and remove the app
8
In Databox, navigate to
Data Sources and click
+ New Connection
9
Type
Facebook Pages in the search bar and click on the green
Connect button
10
In the
Authorization Window, select Databox permissions for Facebook Pages by turning on/off toggle for a specific permission. Click
Done and confirm that the appropriate Facebook Page is granted access.
11
Select the appropriate Facebook Page that you want to connect to Databox. The Facebook Pages available on this list are based on the Facebook Pages you granted access to in step 10
