Guide: Using WooCommerce with Databox

How to connect WooCommerce to Databox

How to connect WooCommerce to Databox

To connect a WooCommerce Account in Databox, go to   Data Sources > + New connection. Type WooCommerce in the search bar and click on the green Connect button. 

This will open the  Activation window, which is where you will be prompted to enter your WooCommerce credentials and activate the Databox app. 

How to find your WooCommerce Consumer Key and Secret

How much historical data is synced when you first connect WooCommerce to Databox?

When you connect a new WooCommerce Data Source in Databox, 36 months worth of data is initially available for most Metrics. 

Certain Metrics may have more or less historical data available. For more information about the amount of historical data available for a specific Metric, please contact our Support Team at [email protected]

Some Metrics do not have historical data available. These Metrics include Average Gross Daily Sales, Average Net Daily Sales, Refunded Orders, Refunded Items, and Refunded Amount. Learn more here.

What time zone does WooCommerce data sync in?

WooCommerce data is synced in UTC. 

How to access pre-built WooCommerce Templates

Pro Tip: Once the Databoard is available on the Databoards page, it is completely disconnected from the public Template. Therefore, you can further customize this Databoard to meet your specific needs using the Designer.

Popular WooCommerce Template

WooCommerce (Shop Overview)
This dashboard gives an overview of your WooCommerce store, including total sales, popular products and new customers.

How to build a Databoard using WooCommerce data

 If a pre-built Datablock isn't available for your use case, click on the  Visualization Types icon under the Datablock Library icon

7

 Click on the Datablock on the Databoard to open the corresponding  Datablock Settings on the righthand side of the Designer

8

 Select the appropriate WooCommerce Data Source and Metric in the righthand Datablock Settings. This will update the Datablock and it will populate the Datablock with the corresponding data 

9

 Complete steps 4-8 until your Databoard is complete

Popular WooCommerce Metrics

Gross Sales	Average Gross Daily Sales	Refunded Orders
Net Sales	Average Net Daily Sales	Tax

You can view a full list of all WooCommerce Metrics available in Databox here.

Additional Information

IN THIS SECTION

• Metric Considerations
• API Limitations

Metric Considerations

• The following Metrics have no daily historical data available.
  - Average Gross Daily Sales
  - Average Net Daily Sales
  - Refunded Orders
  - Refunded Items
  - Refunded Amount
  
  Historical data is synced for these Metrics only in the form of total values for each available Date Range – for example, data is available for the Date Range "Last Week", but it is not available for specific days last week.
  
  If these Metrics are used on a visualization type like the Line Graph, the Number above the line on the graph will display the total Metric value for the selected Date Range, but the line will be displayed only from one day before the initial Data Source connection and on.

API Limitations

• "Last 7 Days" is set differently in Databox and WooCommerce, so comparing the points on a Line Chart will not result in a one-to-one match. In WooCommerce, "Last 7 Days" includes "Today," whereas in Databox, "Last 7 Days" does not include "Today."