What's the maximum amount of historical data initially available when you connect a new Data Source?

The amount of historical data that's available in Databox is dependent on your Databox plan and the availability of data from the Data Source's API. This article outlines historical data availability based on the availability of data. 

Learn more about the accessibility of data in Databox based on your plan here

IN THIS ARTICLE

Why do Data Sources have different amounts of historical data initially available?

When you first connect a Data Source in Databox, we start collecting data from that Data Source's API. The amount of historical data that's available to sync with Databox differs for each Data Source, depending on factors like how much historical data is accessible through the Data Source's public API and any API limits that the Data Source may set to restrict how much data can be synced. 

    Using the Query Builder, you can create Custom Metrics to sync more historical data for select Data Sources.

Date Ranges that are greyed out in the Date Range Picker are unavailable due to a lack of data for some or all of the Date Range.  

What's the maximum amount of historical data initially available from each Data Source? 

Below is a table outlining the maximum amount of historical data we can initially sync from each Data Source. 

Please note that certain Metrics may have less historical data available. For more information about the amount of historical data available for a specific Metric, please contact our Support Team at [email protected]

Data Source 
Initial Historical Data Sync
AccuRanker
40 days
Ahrefs
Current Day
ActiveCampaign
Current Day
Adobe Analytics
3 Months
App Store Connect 90 Days
Asana
10k Tasks
Bing Ads
3 Months
BitBucket
Limited
CallRail
15 Months
Campaign Monitor
Current Day
Copper
Current Day
Drift
12 Months
Eventbrite
24 Months
Facebook Ads
36 Months
Facebook Groups
Current Day
Facebook Pages
36 Months
GitHub Limited
Google AdSense / AdMob 3 Months
Google Ads
36 Months
Google Analytics
36 Months
Google My Business
18 Months
Google Play    2 Months
Google Search Console
36 Months
Harvest
25 Months
Helpscout Docs 3 Months
Helpscout Mailbox 3 Months
HubSpot CRM
12 Months
HubSpot Marketing
24 Months
Instagram Business  24 Months
Intercom Limited
Intrix CRM 2 Months
Jira
24 Months
Klaviyo
24 Months
LinkedIn Company Pages
36 Months
LinkedIn Ads
24 Months
Localytics
Year to Date
Mailchimp
Current Day
Marketo Current Day
Mixpanel
2 Months
MOZ
Current Day
Outreach
25k Results
PayPal
Limited
Pipedrive CRM
12 Months
ProfitWell
36 Months
QuickBooks 24 Months
Salesforce
12 Months
SEMRush
36 Months
SendGrid 3 Months
Seventh Sense 14 Months
SharpSpring
75k Results
Shopify
3 Months
SurveyMonkey
Limited
Stripe
4 Months
StackAdapt 
Limited
Teamwork
12 Months
Twitter
Current Day
Twitter Ads
24 Months
Vimeo
Current Day
Vimeo OTT
Current Day
Wistia Current Day
WooCommerce
36 Months
Xero
3 Months
YouTube
Year to Date

How can I start syncing data for a Metric?

To start syncing data for a Metric (Basic, Calculated or Custom), the Metric must be used on either your Metrics screen, a Databoard, a Scorecard, a Goal, or an Alert.

Once the Metric is being used in your Account the maximum amount of historical data available from via the Data Source's API will be synced with Databox. Learn more about the limits for each Data Source here.

We'll continuously sync data for your active Metrics and will store this data in our own database. This allows us to accumulate more data over time so that you can report on more data to the Metric in your Databox reports in the future.

Pro Tip:  Learn more about the maximum amount of historical data that's available based on your plan here

How is more historical data generated over time?

Once your Data Sources are connected and actively syncing data, we store the data that's collected in our own database. This allows us to accumulate more data over time as more data syncs are made so that you can report on more historical data in your Databox reports.

For example, let's say you connected your Facebook Pages Account to Databox on June 1st. Through the initial data sync, we can collect 2 months worth of historical data. This means that initially, we can access data for April, May and June 1st in Databox. Date Ranges like Month to Date, Last Month, Last Week, etc. will populate with data on your Databoards. Date Ranges like Last Year, Last Quarter, Year to Date, This Year, etc. will populate with partial data or with no data on your Databoards. 

Let's say that a year passes and your Facebook Pages Data Source remains connected in your Databox Account. Data has been syncing for a full year, so more historical data is now available. Date Ranges like Last Quarter, Year to Date, This Year, etc. will now populate with full data on your Databoards. A Date Range like Last Year will now populate with partial data on your Databoards. 

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