What's the maximum amount of historical data initially available when you connect a new Data Source?
The amount of historical data that's available in Databox is dependent on your Databox plan and the availability of data from the Data Source's API. This article outlines historical data availability based on the availability of data.
Learn more about the accessibility of data in Databox based on your plan here.
IN THIS ARTICLE
Why do Data Sources have different amounts of historical data initially available?
When you first connect a Data Source in Databox, we start collecting data from that Data Source's API. The amount of historical data that's available to sync with Databox differs for each Data Source, depending on factors like how much historical data is accessible through the Data Source's public API and any API limits that the Data Source may set to restrict how much data can be synced.
Query Builder, you can create Custom Metrics to sync more historical data for select Data Sources.
Date Ranges that are greyed out in the Date Range Picker are unavailable due to a lack of data for some or all of the Date Range.
What's the maximum amount of historical data initially available from each Data Source?
Below is a table outlining the maximum amount of historical data we can initially sync from each Data Source.
Please note that certain Metrics may have less historical data available. For more information about the amount of historical data available for a specific Metric, please contact our Support Team at email@example.com.
| Data Source
|| Initial Historical Data Sync
| Adobe Analytics
|App Store Connect||90 Days|
| Campaign Monitor
| Facebook Ads
| Facebook Groups
| Facebook Pages
|Google AdSense / AdMob||3 Months|
| Google Ads
| Google Analytics
| Google Analytics 4
| Google My Business
|Google Play||2 Months|
| Google Search Console
|Helpscout Docs||3 Months|
|Helpscout Mailbox||3 Months|
| HubSpot CRM
| HubSpot Marketing
| HubSpot Service
|Instagram Business||24 Months|
| Infusionsoft by Keap
|Intrix CRM||2 Months|
| LinkedIn Company Pages
| LinkedIn Ads
| Microsoft Advertising
| Pipedrive CRM
| Salesforce Pardot
|Seventh Sense||14 Months|
| Twitter Ads
| Vimeo OTT
|| 36 Months
How can I start syncing data for a Metric?
To start syncing data for a Metric (Basic, Calculated or Custom), the Metric must be used on either your Metrics screen, a Databoard, a Scorecard, a Goal, or an Alert.
Once the Metric is being used in your Account the maximum amount of historical data available from via the Data Source's API will be synced with Databox. Learn more about the limits for each Data Source here.
We'll continuously sync data for your active Metrics and will store this data in our own database. This allows us to accumulate more data over time so that you can report on more data to the Metric in your Databox reports in the future.
Pro Tip: Learn more about the maximum amount of historical data that's available based on your plan here.
How is more historical data generated over time?
Once your Data Sources are connected and actively syncing data, we store the data that's collected in our own database. This allows us to accumulate more data over time as more data syncs are made so that you can report on more historical data in your Databox reports.
For example, let's say you connected your Facebook Pages Account to Databox on June 1st. Through the initial data sync, we can collect 2 months worth of historical data. This means that initially, we can access data for April, May and June 1st in Databox. Date Ranges like Month to Date, Last Month, Last Week, etc. will populate with data on your Databoards. Date Ranges like Last Year, Last Quarter, Year to Date, This Year, etc. will populate with partial data or with no data on your Databoards.
Let's say that a year passes and your Facebook Pages Data Source remains connected in your Databox Account. Data has been syncing for a full year, so more historical data is now available. Date Ranges like Last Quarter, Year to Date, This Year, etc. will now populate with full data on your Databoards. A Date Range like Last Year will now populate with partial data on your Databoards.