How much historical data is synced with Databox when I first connect a Data Source?
When you first connect a Data Source in Databox, we start collecting data from that Data Source's API. This document outlines why there may be different amounts of historical data initially available after connecting your Data Sources.
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Why do Data Sources have different amounts of historical data initially available?
The amount of historical data that initially syncs with Databox differs for each Data Source, depending on a number of factors. These factors include how much historical data is accessible through the Data Source's public API, and any API limits that the Data Source may set to restrict how much data can be synced.
Query Builder, you can create Custom Metrics to sync more historical data for select Data Sources.
If you are attempting to use a Date Range that's longer than the amount of historical data available, either partial data or no data will be displayed on your Databoard.
The amount of historical data that's available for each Metric may differ based on the accessibility of the API. You can learn more about which Date Ranges are available for specific Metrics on the Metrics page in-app.
How much historical data does each Data Source initially sync?
Upon connecting a new Data Source, we sync as much data as possible through an initial fetch.
Below is a table outlining the amount of historical data we can initially sync from each Data Source. However, certain Metrics may have more or less historical data available. For more information about the amount of historical data available for a specific Metric, please contact our Support Team at [email protected]
| Data Source
|| Initial Historical Data Sync
| Adobe Analytics
|Bing Ads||3 Months|
| Campaign Monitor
| Facebook Ads
| Facebook Groups
| Facebook Pages
|Google AdSense / AdMob||3 Months|
| Google Ads
| Google Analytics
| Google My Business
|Google Play||2 Months|
|Google Search Console||12 Months|
|Helpscout Docs||3 Months|
|Helpscout Mailbox||3 Months|
| HubSpot CRM
| HubSpot Marketing
|Instagram Business||12 Months|
|Intrix CRM||2 Months|
|iTunes Connect||90 Days|
| LinkedIn Company Pages
| LinkedIn Ads
|Localytics||Year to Date|
|Pipedrive CRM||60 Days|
|Seventh Sense||14 Months|
|Teamwork Projects||12 Months|
| Twitter Ads
||Year to Date|
How is more historical data generated over time?
Once your Data Sources are connected and actively syncing data, we store the data that's collected in our own database. This allows us to accumulate more data over time as more data syncs are made so that you can report on more historical data in your Databox reports.
For example, let's say you connected your Facebook Pages Account to Databox on June 1st. Through the initial data sync, we can collect 2 months worth of historical data. This means that initially, we can access data for April, May and June 1st in Databox. Date Ranges like Month to Date, Last Month, Last Week, etc. will populate with data on your Databoards. Date Ranges like Last Year, Last Quarter, Year to Date, This Year, etc. will populate with partial data or with no data on your Databoards.
Let's say that a year passes and your Facebook Pages Data Source remains connected in your Databox Account. Data has been syncing for a full year, so more historical data is now available. Date Ranges like Last Quarter, Year to Date, This Year, etc. will now populate with full data on your Databoards. A Date Range like Last Year will now populate with partial data on your Databoards.