What's the maximum amount of historical data initially available when you connect a new Data Source?

The amount of historical data that's available in Databox is dependent on your Databox plan and the availability of data from the Data Source's API. This article outlines historical data availability based on the availability of data. 

Learn more about the accessibility of data in Databox based on your plan here

IN THIS ARTICLE

Why do Data Sources have different amounts of historical data initially available?

When you first connect a Data Source in Databox, we start collecting data from that Data Source's API. The amount of historical data that's available to sync with Databox differs for each Data Source, depending on factors like how much historical data is accessible through the Data Source's public API and any API limits that the Data Source may set to restrict how much data can be synced. 

Date Ranges that are greyed out in the Date Range Picker are unavailable due to a lack of data for some or all of the Date Range.  

What's the maximum amount of historical data initially available from each Data Source? 

Below is a table outlining the maximum amount of historical data we can initially sync from each Data Source. 

Please note that certain Metrics may have less historical data available. For more information about the amount of historical data available for a specific Metric, please contact our Support Team at help@databox.com.

Data Source 
Initial Historical Data Sync
AccuRanker
Current Day
ActiveCampaign
Current Day
Adobe Analytics
36 Months
Ahrefs
Current Day
Appfigures
36 Months
BitBucket
Limited
CallRail
36 Months
Campaign Monitor
Current Day
Copper
36 Months
Drift
36 Months
Eventbrite
36 Months
Facebook Ads
36 Months
Facebook Groups
Current Day
Facebook Pages
36 Months
Freshdesk
36 Months
GitHub 36 Months
Google AdSense / AdMob 36 Months
Google Ads
36 Months
Google Analytics
36 Months
Google Analytics 4
36 Months
Google My Business
18 Months
Google Play    36 Months
Google Search Console
36 Months
Harvest
36 Months
Helpscout Docs 36 Months
Helpscout Mailbox 36 Months
HubSpot CRM
36 Months
HubSpot Marketing
36 Months
HubSpot Service
36 Months
Instagram Business 24 Months
Infusionsoft by Keap
36 Months
Intercom Limited
Intrix CRM 36 Months
Jira
36 Months
Klaviyo
36 Months
LinkedIn Company Pages
36 Months
LinkedIn Ads
24 Months
Mailchimp
Current Day
Marketo Current Day
Microsoft Advertising
36 Months
Mixpanel
36 Months
MOZ
Current Day
Outreach
36 Months
PayPal
36 Months
Pipedrive CRM
36 Months
ProfitWell
36 Months
QuickBooks 36 Months
Salesforce
Limited
Salesforce Pardot
36 Months
SEMrush
36 Months
SendGrid 36 Months
Seventh Sense 36 Months
SharpSpring
36 Months
Shopify
36 Months
SurveyMonkey
Limited
Stripe
12 Months
StackAdapt 
Limited
Teamwork
12 Months
Twitter
Current Day
Twitter Ads
36 Months
Vimeo
Current Day
Vimeo OTT
36 Months
Wistia Current Day
WooCommerce
36 Months
Xero
36 Months
YouTube
36 Months 

How can I start syncing data for a Metric?

To start syncing data for a Metric (Basic, Calculated or Custom), the Metric must be used on either your Metrics screen, a Databoard, a Scorecard, a Goal, or an Alert.

Once the Metric is being used in your Account the maximum amount of historical data available from via the Data Source's API will be synced with Databox. Learn more about the limits for each Data Source here.

We'll continuously sync data for your active Metrics and will store this data in our own database. This allows us to accumulate more data over time so that you can report on more data to the Metric in your Databox reports in the future.

Pro Tip:  Learn more about the maximum amount of historical data that's available based on your plan here

How is more historical data generated over time?

Once your Data Sources are connected and its metrics used in your Databox account, the data is actively syncing and being stored in our own database. This allows us to accumulate more data over time as more data syncs are made so that you can report on more historical data in your Databox reports.

For example, let's say you connected your Stripe Account to Databox on June 1st. When you first use a Stripe Metric in your Databox account, we can collect 12 months worth of historical data. This means that initially, we can access data from June last year till June 1st this year in Databox. Date Ranges like Year to Date, This Quarter, Last Month, Last Week, etc. will populate with data on your Databoards. Date Ranges like Last Year, Custom Date Range Last 24 Months, etc. will populate with partial data or with no data on your Databoards. 

    Custom Date Ranges are available on the Professional and Performer plans. Request a free trial by following  these steps.  

Let's say that a year passes and your Stripe Data Source remains connected, and you continue to report on the selected Metric in your Databox Account. Data has been syncing for a full year, so more historical data is now available. Date Range like Last Year will now populate with full data on your Databoards. A Custom Date Range like Last 24 Months will now populate with partial data on your Databoards. 

    The amount of historical data you're able to access in Databox is dependent on your Databox plan. Learn more here
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