How to refresh data if data stops syncing after account expires

An account is considered expired for two reasons:

  1. Payment has failed
  2. Subscription is cancelled without downgrading to a Free Plan

When an account is expired, data will stop syncing. To restart syncing and refresh your data the Account Owner must:

  1. Update credit card information by navigating to Account > Plans and Billing > Change card.
  2. Downgrade to a Free Plan by navigating to Account > Plans and Billing > Change plan. 

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