How to Downgrade to Agency Free

This article outlines how to downgrade a paid Agency Account to an Agency Free Account. 

1
  Before downgrading your Account, you must check your Agency and Client Accounts to ensure they fall below the Agency Free limits.  Those limits are as follows: 
  • Maximum of 10 Databoards and 10 Data Sources in the Agency Account.
  • Maximum of 10 Client Accounts, each with a maximum of 3 Databoards and 3 Data Sources. 

To check your Agency Account limits, click Plans & Billing in the Account dropdown menu. 

To check your Client Account limits, click  Client in the Account dropdown menu. 

2
  Once you have verified that all Accounts fall below the Agency Free limits, navigate to the Plans & Billing page from the Account dropdown menu. 
3

  Click Change Plan

4
  Click the Agency Free Plan button to successfully move your Account to the Agency Free plan. This will only be possible if all Accounts fall below the Agency Free limits. 

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